Volunteer Retail Assistant (Princes Quay Shop)

Yorkshire Cancer Research; Hull and East Yorkshire; On-site; GBP 10,000 - 40,000; Full time

Job summary

A local charity organization is seeking Volunteer Retail Assistants to support its mission in the retail sector. In this role, you will provide a warm welcome to customers, sort donated items, and assist with sales. No prior experience is required as training will be provided. This is a fantastic opportunity to develop your skills in customer service while supporting an important cause in your community. Enjoy gaining valuable experience and meeting new friends in a friendly environment.

Benefits

Gain experience in the retail sector

Full training provided

Opportunity to support a worthwhile cause

Work in a friendly team

Play an active role in the community

Qualifications

• No previous experience is necessary as training will be provided.
• The ability to interact with customers and donors positively.
• Must be committed and reliable.

Responsibilities

• Providing a warm and friendly welcome to customers and donors.
• Sorting and categorising donated items.
• Assisting customers with purchases and enquiries.
• Pricing stock and processing Gift Aid donations.
• Organising and re‑stocking displays.
• Creating eye‑catching and stylish window displays.
• Keeping the shop tidy, clean and well organised.

Skills

Strong communication and teamwork

Strong customer service

A friendly and approachable manner

The ability to show initiative

An enthusiastic and helpful attitude

Reliability is essential

Able to work unsupervised or as part of a team

Job description

Make a difference by just being you

Whether you’re interested in working front of house welcoming and serving customers, keeping the shop floor tidy and fresh, or organising stock behind the scenes, we encourage you to apply.

This is an excellent opportunity if you want to gain experience in the customer service and retail sector but would also suit someone who wishes to use their existing skills. Volunteering in our retail team is also an excellent way to make new friends and have fun. There is no minimum time commitment that we expect from our volunteers so whether you can do a few hours a week or once a month, we’ll do our best to offer a role that fits in with your schedule. No previous experience is necessary as training will be provided.

What happens next?

If you decide to apply a member of the volunteering team will contact you and ask you to come in for an initial chat with the shop manager. This is not an interview, just a chance to get an idea of what you’d like to do in the shop. From there you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

More about this role

Volunteer role

Volunteer Retail Assistant

Volunteer manager

Shop Manager

Where you will be based

Shop

Why we want you

Our Volunteer Retail Assistants play an essential role in the smooth running of our shops while raising vital funds for Yorkshire Cancer Research

What you will be doing

• Providing a warm and friendly welcome to customers and donors
• Sorting and categorising donated items
• Assisting customers with purchases and enquiries
• Pricing stock and processing Gift Aid donations
• Organising and re‑stocking displays
• Creating eye‑catching and stylish window displays
• Keeping the shop tidy, clean and well organised

The skills you need

• Strong communication and teamwork
• Strong customer service
• A friendly and approachable manner
• The ability to show initiative
• An enthusiastic and helpful attitude
• Reliability is essential
• Able to work unsupervised or as part of a team

What's in it for you

• It is a great way to support a worthwhile cause. You will be playing a key role in raising funds which will help more people across Yorkshire avoid and survive cancer
• You will gain experience in the retail sector
• You will develop skills such as teamwork, communication, and problem solving
• You will receive full training and gain valuable experience which can boost your CV
• It’s an opportunity to play an active role in your local community and to be part of a supportive and friendly team
• It’s fun! We’re confident you’ll gain real satisfaction from doing something valuable with your free time

Disclaimer

We need one reference and proof of ID and home address for all volunteers. Certain roles will be subject to additional checks.

Princes Dock Street, Kingston upon Hull, HU1 2PQ, United Kingdom