Volunteer Recruitment and Training Coordinator

The Listening Place; Greater London; Hybrid; GBP 20,000 - 30,000; Part time

Job summary

A charity organization is seeking a Volunteer Recruitment and Training Coordinator to support the volunteer recruitment process. This part-time role involves providing administrative assistance, liaising with volunteers, and managing training logistics. Strong organizational skills and a commitment to the charity's mission are essential. The position is predominantly office-based in Greater London, with some remote working opportunities. This role offers the chance to join a dedicated team making a difference in the community.

Qualifications

• Strong attention to detail is essential.
• Reliable, punctual, and enthusiastic team player.
• Recent experience in an administrative role.

Responsibilities

• Provide administrative support across the volunteer recruitment and training process.
• Liaise with potential volunteers and interviewers.
• Manage room bookings and logistics for training and interviews.

Skills

Excellent administrative and organisational skills

Clear, confident written and verbal communication skills

High level of computer proficiency, particularly in MS Office

Ability to manage competing demands

Proactive and self-motivated

Job description

Volunteer Recruitment and Training Coordinator

Role

This is an entry level, part-time‑administrative role within the Volunteer Recruitment & Training team

The Listening Place (TLP) is an award-winning charity providing face‑to‑face, compassionate and non‑judgemental support for people who feel that life is no longer worth living. Since opening our first site in Pimlico in 2016, we have grown to four sites and our service is delivered by over 850 active volunteers.

This is an exciting opportunity to join a small, dedicated team and play a vital role in ensuring our volunteers are recruited, trained and prepared to deliver our outstanding service. You will provide high quality administrative support across the volunteer recruitment and training process, helping the team to operate efficiently and effectively.

We are committed to welcoming everyone from all backgrounds and communities and creating inclusive teams. If you have a disability, a learning difficulty (such as dyslexia) or a medical condition that may affect your performance during these selection process or in the role, we are very happy to make reasonable adjustments to support you.

Key Responsibilities

• Provide administrative support across the volunteer recruitment and training process
• Liaise with potential volunteers, interviewers and trainers
• Arrange and coordinate meetings, interviews and training events (this may involve travelling between sites)
• Manage room bookings and logistics for training and interviews
• Monitor shared mailboxes and calendars; respond promptly to email and telephone enquiries
• Request, track and record volunteer references
• Maintain accurate office systems, including data entry and upkeep of spreadsheets and databases
• Any other ad‑hoc tasks as required

Attributes and Skills

• Excellent administrative and organisational skills, with strong attention to detail
• Ability to work at a fast pace whilst maintaining accuracy
• Clear, confident written and verbal communication skills
• A reliable, punctual and enthusiastic team player, who works collaboratively and builds positive working relationships
• Proactive and self‑motivated, with the ability to plan, prioritise and manage competing demands
• Calm and professional under pressure
• High level of computer proficiency, particularly in MS Office (Word, Excel, PowerPoint)
• Ability to handle sensitive and confidential information with discretion and tact
• Strong commitment to, and understanding of, The Listening Place’s mission and values
• Recent experience in an administrative role
• Experience working or volunteering within a charity or volunteer‑led organisation

Hours

3 days a week (22.5 hours), worked during office hours, Monday to Friday. Occasional evening and weekend reach to meet operational requirements.

Location

Predominantly office based at our Hammersmith or Liverpool Street offices with some remote working.

Reporting line

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