Visitor Experience & Retail Lead

Qbcentre; City of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A cultural institution in the City of London is seeking a Welcome and Retail Coordinator to oversee visitor engagement and retail management. This full-time role involves welcoming guests, supervising a retail team, and ensuring smooth operations in the new on-site shop and online sales. Ideal candidates will have experience in visitor services or retail management. Apply by 9:00am GMT on 8 December 2025.

Qualifications

• Efficient and inclusive approach to welcoming visitors.
• Experience in coordinating retail operations.
• Ability to manage a duty/floor team.

Responsibilities

• Welcome and assist visitors to the center.
• Coordinate and supervise retail operations.
• Manage online sales and product ordering.

Job description

A cultural institution in the City of London is seeking a Welcome and Retail Coordinator to oversee visitor engagement and retail management. This full-time role involves welcoming guests, supervising a retail team, and ensuring smooth operations in the new on-site shop and online sales. Ideal candidates will have experience in visitor services or retail management. Apply by 9:00am GMT on 8 December 2025.