Veterinary Receptionist and TB Administrator

Kernow Vet Group; Haverfordwest; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading veterinary group is seeking a Veterinary Receptionist and TB Administrator in Haverfordwest. This 40-hour role combines client-facing reception duties with TB administration and support for vets on farms. The ideal candidate will be organized, professional, and comfortable in both office and outdoor settings. The position offers competitive salary, 6.6 weeks of annual leave, and various employee benefits, including discounts and development opportunities.

Benefits

6.6 weeks annual leave

Birthday leave

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Discounted staff pet care

Qualifications

• Professional and organized, able to manage a varied workload.
• Confident in communication with clients and colleagues.
• Comfortable in both office and outdoor farm settings.
• Reliable team player with a positive approach.
• Full driving licence is essential.

Responsibilities

• Provide a welcoming point of contact for clients.
• Manage phone calls, enquiries, and appointment scheduling.
• Support day-to-day office tasks and record maintenance.
• Coordinate TB tests with clients and vets.
• Assist vets during on-farm TB testing.

Skills

Communication skills

Organizational skills

Customer service

Competence with computers

Teamwork

Job description

Veterinary Receptionist and TB Administrator

40 hours per week - Clabeston Road

Oak Vet Group is seeking a motivated and professional Receptionist & TB Administrator to join our dedicated Farm Team based in Clabeston Road. This is a varied and rewarding position that combines client-facing reception duties with administrative responsibility for TB testing, as well as assisting our vets during on-farm TB work.

About the Role

This dual-role offers an excellent opportunity for someone who enjoys a balance of office-based administration and practical, hands-on involvement in farm animal care.

Key Responsibilities Include:

Reception & Administration

• Providing a welcoming and efficient first point of contact for clients
• Managing phone calls, enquiries, and appointment scheduling
• Supporting day-to-day office tasks and maintaining accurate records
• Delivering a high standard of customer service within a busy farm veterinary environment

TB Administration & On-Farm Support

• Coordinating and scheduling TB tests with clients and vets
• Completing and processing all required documentation accurately
• Liaising with relevant agencies to ensure compliance
• Assisting vets on-farm during TB testing (full training will be provided)

About You

We are looking for an individual who is:

• Professional, organised and able to manage a varied workload
• Confident in communicating with clients and colleagues
• Comfortable working both in an office setting and outdoors on farms
• Competent with computers and administrative systems
• A reliable team player with a positive approach
• Previous experience in agriculture or the veterinary sector is an advantage but not essential
• A full driving licence is essential

This role covers 40 hours per week, you will work a variety of shifts across Monday-Friday.

In addition to a competitive salary, you will benefit from:

• 6.6 weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Discounted staff pet care

The Oak Veterinary Group, Clarbeston Road