Veterinary Client Care Specialist

Medivet Group; Harrogate; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading veterinary care provider in Harrogate is seeking a Veterinary Receptionist to be the first point of contact for clients. Responsibilities include managing appointments, processing payments, and providing exceptional client care. Ideal candidates will exhibit strong communication skills and experience in a client-facing role, with a genuine love for animals. Join a forward-thinking team committed to making a positive impact on both clients and patients.

Benefits

Health cash plan from day one

Life Assurance 3 x salary

Access to 24-hour counselling

5 weeks’ annual leave plus Bank Holidays

Cycle to Work scheme

Discounts on company products and services

Qualifications

• Proven ability to remain calm under pressure.
• Experience using online appointment booking systems.
• Trustworthy and responsible.

Responsibilities

• Manage the practice diary and appointment availability.
• Process repeat prescription requests.
• Triage emergency appointments.

Skills

Excellent client facing and reception skills

Experience of working as part of a team

Client care skills

Good numeracy skills

Administration skills

Job description

A leading veterinary care provider in Harrogate is seeking a Veterinary Receptionist to be the first point of contact for clients. Responsibilities include managing appointments, processing payments, and providing exceptional client care. Ideal candidates will exhibit strong communication skills and experience in a client-facing role, with a genuine love for animals. Join a forward-thinking team committed to making a positive impact on both clients and patients.