Veterinary Client Care Assistant – Reception & Scheduling (40h)

Medivet Group; Byfleet; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading veterinary care provider in the United Kingdom is seeking a Veterinary Receptionist to be the first point of contact for clients. This role involves managing appointments, providing exceptional service, and supporting the veterinary team. The ideal candidate will possess strong client-facing skills and the ability to remain calm under pressure. Key benefits include a health cash plan, life assurance, and generous annual leave. Join a compassionate and dedicated team at Medivet.

Benefits

Health cash plan from day one

Life Assurance 3 x salary

24-hour counselling services

5 weeks’ annual leave plus Bank Holidays

Interest free Season Ticket Loan

Cycle to Work scheme

Discounts on Medivet products and services

Qualifications

• Experience working in a team and building positive relationships.
• Ability to manage payments and cash up confidently.
• Trustworthy and responsible in handling sensitive information.

Responsibilities

• Manage the practice diary and ensure appointment availability.
• Triage emergency appointments and communicate with clients.
• Carry out reception duties and manage client interactions.

Skills

Excellent client facing and reception skills

Calm under pressure

Good numeracy skills

Experience with online appointment booking systems

Administration skills

Job description

A leading veterinary care provider in the United Kingdom is seeking a Veterinary Receptionist to be the first point of contact for clients. This role involves managing appointments, providing exceptional service, and supporting the veterinary team. The ideal candidate will possess strong client-facing skills and the ability to remain calm under pressure. Key benefits include a health cash plan, life assurance, and generous annual leave. Join a compassionate and dedicated team at Medivet.