Venue Process Analyst (Hybrid) – Drive Operations Excellence

Arsenal; Greater London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading football club in the UK is seeking a Venue Process Analyst to enhance key processes across venue operations. The successful candidate will analyze workflows, implement improvements, and collaborate across departments to support operational efficiency and commercial success. Strong project management, analytical skills, and proficiency in data visualization tools are essential. The role offers a range of employee benefits, including a hybrid working model and generous leave entitlements.

Benefits

Reward and recognition scheme

Generous holiday allowance

Internal learning and development programmes

Flexible hybrid working model

Priority access to match tickets

Health and wellbeing benefits package

Employee Assistance Programme

Discounts with partners

Qualifications

• Experience in project management and process management.
• Strong analytical skills with attention to detail.
• Proven expertise in process improvement and workflow mapping.
• Proficiency in data reporting and visualization tools.

Responsibilities

• Analyse and enhance operational workflows for efficiency.
• Design and implement new processes for venue operations.
• Collaborate with cross-functional teams for best practices.
• Deliver insightful performance reports and dashboards.
• Support project deliveries including testing and training.
• Maintain comprehensive governance and documentation.

Skills

Project management

Analytical thinking

Process improvement

Data visualization tools

Effective communication

Organizational skills

Adaptability

Ticketing industry knowledge

Tools

Excel

Power BI

Tableau

Job description

A leading football club in the UK is seeking a Venue Process Analyst to enhance key processes across venue operations. The successful candidate will analyze workflows, implement improvements, and collaborate across departments to support operational efficiency and commercial success. Strong project management, analytical skills, and proficiency in data visualization tools are essential. The role offers a range of employee benefits, including a hybrid working model and generous leave entitlements.