Venue Bars and Retail Manager

Consortium of Lesbian, Gay, Bisexual and Transgender Voluntary and Community Organisations Limited; City of Edinburgh; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hospitality provider is seeking a Venue Bars and Retail Manager to oversee day-to-day operations at Easter Road. The role requires managing a team to deliver exceptional service on matchdays and events. Candidates should possess proven experience in catering management, a passion for customer experience, and strong skills in stock management and compliance. The position promises opportunities for career growth and offers a supportive, diverse workplace culture.

Benefits

Free, tasty meals

Flexible working

28 days holiday

Paid volunteering days

Career development opportunities

Pension schemes

Exclusive discounts

Qualifications

• Proven experience in a catering management or supervisory role.
• Confident people leader passionate about customer experience.
• Ability to energize and support a team in fast-paced environments.

Responsibilities

• Manage day-to-day operations of kiosks, bars, and retail concessions.
• Lead, motivate, and develop team on matchdays and non-event days.
• Ensure compliance with safety standards and food hygiene.

Skills

Catering management

Customer experience leadership

Stock management

Cash handling

Job description

Location: 12 ALBION PL, SCOTLAND, EH7 5QG

Job Type: Full-time

Highlighted points for this job

Venue Bars and Retail Manager role at Hibernian FC

5 out of 7 days working pattern

Responsibilities include managing operations, team leadership, and customer service

Proven experience in catering, hospitality, and retail management required

Opportunities for career development and wellbeing support

Diverse and inclusive workplace culture

Elior Stadia – Bringing the Buzz to Matchdays & More

When the crowd roars, the food has to be just as exciting! At Elior Stadia, we serve up epic matchday meals, gourmet hospitality, and fast, fresh stadium snacks - so fans can focus on the action while we handle the flavour.

At Hibernian FC, the passion starts long before kick-off, in the kiosks, bars and retail spaces where thousands of supporters begin their matchday experience!

This is an exciting opportunity for someone who loves football, thrives in fast-paced hospitality environments, and wants to make a real impact in the heart of a historic Scottish club!

What you’ll be doing…

As a Venue Bars and Retail Manager, you'lllead these key areas of the stadium and help deliver an unforgettable experience for every supporter who walks through the gates.

• Managing the day-to-day operations of kiosks, bars and retail concessions across Easter Road
• Leading, motivating and developing the team on matchdays and non-event days
• Overseeing stock management, ordering and merchandising to maximise sales
• Ensuring top-tier customer service and smooth, efficient operations
• Maintaining high standards of safety, compliance and food hygiene
• Working closely with the hospitality and events teams to deliver brilliant fan experiences
• Using performance data and insights to continuously improve operations

Working Pattern: 5 out of 7 days

What can you bring?

• Proven experience in a Catering management or supervisory role
• A confident, positive people leader with a passion for customer experience
• Experienced in hospitality, retail, bars, stadiums or event operations
• Strong in stock management, cash handling and compliance
• Calm under pressure, especially on busy matchdays
• Able to energise and support a team in a fast paced environment

If you want to play your part in delivering exceptional matchday and event experiences at Easter Road, we’d love to hear from you!

Brilliant Work Deserves Brilliant Perks!

At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:

• Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
• Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule.
• Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
• Leave for life’s important moments - whether family, personal or unexpected.
• Give back time - paid volunteering days for the causes you care about.
• Room to grow - career development and learning opportunities for all stages of your career.
• Financial security - pension schemes and life assurance.
• Exclusive discounts - save on entertainment, leisure, and even travel!

One small thing - we welcome you to apply using the name you feel most comfortable with!No need for legal names at this stage.

Why You’ll Love Working Here

We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? Toenrich lives everywhere, every day.

And here’s the best part - 87% of our team say they’re proud to work here!Why? Because we create a place where you’re listened to, trusted, supported, and valued.

Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!

We Celebrate You!

At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.

Need any support or adjustments during the application process? Just let us know - we’re happy to help!

Ready to join us? Hit ‘Apply Now’ and let’s chat!

If this job opportunity is not suitable, then check out the other LGBT friendly jobs across UK!