Vendor Relationship Manager

Capital One (Europe) plc; Nottingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services company in Nottingham is seeking a Vendor Relationship Manager to lead customer-focused teams and drive process improvements. The ideal candidate will have extensive experience in change management and a strong ability to present and engage teams. This role offers a competitive salary package and a variety of benefits including a non-contributory pension and a flexible benefits program.

Benefits

Competitive salary

Non-contributory Pension Scheme

Private Medical Insurance

25 days holiday + 8 bank holidays

Educational Assistance Program

Flexible Benefits Program

Childcare Vouchers

Dental care plan

Cycle to Work Scheme

Health Screening

Qualifications

• Experience leading change in challenging environments.
• Ability to manage multiple priorities effectively.
• Detail-oriented with strong organizational skills.

Responsibilities

• Lead and manage customer-focused teams.
• Implement process improvements across departments.
• Evaluate and create tests for projects.

Skills

Experience in Change Management

Experience in Process Improvement

Strong presentation skills

Self-motivated

Attention to detail

Time management

Organized and flexible

Data analysis and judgment

Problem-solving skills

Job description

Overview

Vendor Relationship Manager – Nottingham, United Kingdom

Role & Responsibilities

To lead, motivate and manage ………. • Deliver key accountabilities. • Continuous Process Improvement • Create, manage and evaluate tests through the Enterprise Customer Management teams • Manage relationship between… • Create, implement and deliver project based activities across portfolio… • Spot opportunities and make recommendations for process improvements within area and department • Manage compliance & process control. • To lead, motivate and develop a customer focused team, enabling them to deliver a World-Class service to Capital One • Recognise and Reward individuals contribution

Skills & Experience

• Experience in Change Management
• Experience in Process Improvement
• Demonstrate strong presentation skills
• Be self-motivated, able to support and initiate change in periods of uncertainty and ambiguity
• Have good attention to detail
• Have a strong ability to manage his or her own time effectively and be a self-starter who is able to work with minimal supervision
• Engage in individual, team and department challenges
• Highly organised with an ability to remain focused and flexible to an ever changing environment
• Ability to assimilate data from various sources and make accurate judgment based decisions
• Ability to take ownership and solve problems autonomously

Salary & Benefits

At Capital One, you’re much more than a number. And so are the rewards we offer. We provide a competitive pay package and diverse benefits that match the different needs of the people who work here. £__K Depending on experience +__% achievable bonus. Non contributory Pension Scheme. Private Medical Insurance. 25 days holiday + 8 bank holidays. Educational Assistance Program. Flexible Benefits Program. Our Flexible Benefits Package is designed to help you get the very best out of life both at Capital One and at home and includes: Busy Bees Childcare Vouchers; Dental care plan; Cycle to Work Scheme; Health Screening. Please refer to our website for information on our Hiring Process.

Diversity & Accessibility

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact [e-mail]. All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail].

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One is committed to diversity in the workplace.