Vehicle Damage Assessor (Sunderland)

Steer Automotive Group; Sunderland; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading accident repair group in Sunderland is seeking an experienced Vehicle Damage Assessor. This role involves conducting thorough vehicle assessments, preparing repair estimates, and communicating effectively with customers and insurers. Candidates should have proven experience in the accident repair industry, preferably with ATA VDA accreditation. The company offers competitive remuneration based on skills and experience, alongside opportunities for professional development and clear career progression. Join a team dedicated to quality and efficiency in accident repair.

Benefits

Competitive salary plus performance-related bonus

29 days holiday including public holidays

Pension contributions

Enhanced parental leave

Flexible working options

Cycle to work scheme

Ongoing training and professional development

Career progression opportunities

Qualifications

• Proven experience as a VDA/Estimator in the accident repair industry.
• Detail-oriented, with a commitment to accuracy, efficiency, and professional integrity.

Responsibilities

• Conduct detailed assessments of damaged vehicles using Audatex.
• Prepare cost-effective repair estimates in line with insurer guidelines.
• Collaborate with teams to ensure smooth repair processes.
• Communicate with customers and insurers regarding repair status.
• Complete all documentation accurately and promptly.

Skills

Proficiency with Audatex

Strong communication skills

Organisational skills

Attention to detail

Education

ATA VDA accreditation (or working towards it)

Job description

• Competitive salary plus performance related bonus
• 29 days holiday including public holidaysplus additional days with service
• Pension contributions
• Enhanced parental leave
• Wagestream—a Financial Wellbeing app giving you ultimate pay control! Get paid when you want, save monthly, enjoy shopping discounts, explore your benefits, and even connect with a financial coach.
• Talk to us about flexible working
• Cycle to work scheme
• Benefits App – virtual GP appointments, employee assistance programme (EAP), cycle to work, high street discounts, discounted vehicle maintenance & repairs and so much more!
• Steer Academy provides accredited ongoing training – paid for by the business
• Opportunities for career progression

Vehicle Damage Assessor – Sunderland

Join the UK’s leading accident repair group, where excellence, innovation, and integrity shape everything we do.

At Steer Automotive Group, we deliver more than just repairs we provide confidence, trust, and quality throughout the customer journey. We’re seeking an experienced Vehicle Damage Assessor (VDA) in Sunderland to ensure every vehicle is accurately assessed and efficiently processed for repair.

If you have a sharp eye for detail, a passion for doing things right, and thrive in a fast-paced, customer-focused environment, this is your chance to join a business that’s raising the bar in accident repair.

What You’ll Be Doing

Conducting detailed and accurate assessments of damaged vehicles using Audatex or similar systems

Preparing clear, cost-effective repair estimates in line with insurer and manufacturer guidelines

Collaborating with the workshop, parts, and customer service teams to ensure smooth repair processes

Communicating professionally with customers, insurers, and engineers regarding repair status and progress

Ensuring all documentation is completed accurately and promptly

What We’re Looking For

Proven experience as a VDA/Estimator in the accident repair industry

ATA VDA accreditation (or working towards it)

Proficiency with Audatex and other estimating platforms

Strong communication and organisational skills

Detail-oriented, with a commitment to accuracy, efficiency, and professional integrity

What We Offer

Ongoing training and professional development

Access to the latest tools, systems, and industry innovations

A supportive environment focused on teamwork, respect, and continuous improvement

Clear career progression within a growing, national business with a reputation for excellence

Apply Now

Develop your career with a company that values excellence, embraces innovation, and operates with integrity. Join the Steer Automotive Group team in Sunderland today.

Competitive Salary subject to skills and experience

Experience: Automotive repair, accident repair, estimating, estimator, damage assessor, damage assessment