Van Pack Operative

Severn Trent Plc; Leicester; On-site; GBP 30,000; Full time

Job summary

A leading utility company based in Leicester is seeking a Van Pack Operative to join their Waste Customer Networks team. The role involves inspecting and maintaining waste networks, resolving customer issues, and working in the community. Candidates need a C1 license and should be self-motivated with a passion for quality work. The job offers a salary of £29,629.60, alongside benefits such as 25 days holiday, an annual bonus, and a comprehensive training program.

Benefits

25 days holiday + bank holidays

Annual bonus scheme up to £1,500

Leading pension scheme

Sharesave scheme

Electric vehicle scheme

Family friendly policies

Two volunteering days per year

Qualifications

• Hold a C1 driving license; Class 2 is also desirable.
• Quality focus and attention to detail.
• Strong team player and independent worker.
• Ability to build strong customer relationships.
• Organizational skills with a problem-solving interest.

Responsibilities

• Inspect and maintain waste networks, resolving customer issues.
• Conduct CCTV surveys of drainage systems.
• Liaise with control centre and operations teams.
• Operate vehicles in compliance with regulations.
• Ensure vehicle maintenance and cleanliness.

Skills

Attention to detail

Customer relationship building

Self-motivation

Problem solving

Strong organization skills

Education

C1 license

Class 2 license (desirable)

Job description

Van Pack Operative

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

EVERYTHING YOU NEED TO KNOW

We have a new opportunity to join Severn Trent’s Waste Customer Networks team covering our Leicestershire region, based out of Leicester Water Centre. This team is responsible for the inspection, maintenance, improvements, and repair of our amazing waste network.

The VanPack Operative role will require you to be responsible for resolving various issues and offering our customers fantastic service when they need you the most. You’ll be working within our communities, focusing on resolving issues such as blocked sewers, using an array of impressive vacuum, jetting and blockage clearing equipment. The role works on a 4on4off shift pattern, 36.75 hours a week which will involve some working on weekends and evenings on a rotating shift pattern, including on call/ standby.

Other things you may be involved in are:

• Carrying out CCTV surveysof drainage systems to maintain, diagnose and determine the most appropriate solution.
• Liaising with other departments including our control centre, operations, and maintenance.
• Working within confined spaces and working at heights.
• Operating your vehicle in compliance with road transport legislation and Severn Trent policies and procedures.
• Ensuring vehicles are maintained in a clean & roadworthy condition both internally and externally.

WHAT WE’RE LOOKING FOR

• It is necessary to hold a C1 license, Class 2 is desirable also - please state on your application.
• A passion for doing a quality, right first-time job, together with good attention to detail, to ensure you get to the root cause of issues and get them fixed.
• Self-motivation, the ability to work as a team as well as autonomously and have an excellent work ethic.
• The ability and desire to build strong relationships with customers.
• Strong organisation skills with an interest in problem solving.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities.

We want people who show up and get involve. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?

HOW WE’LL REWARD AND CARE FOR YOU

It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites:

• Base salary of: £29,629.60 (plus weekend working and shift allowance)
• 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (of up to £1,500 per annum based on company performance)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
• Dedicated training and development with our ‘Academy’
• Electric vehicle scheme and retail offers
• Family friendly policies
• Two volunteering days per year

LET’S GO

We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.