UX Researcher — Discovery & Insight for Financial Services

AJ Bell plc; Manchester; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A FTSE 250 financial services company is seeking a midweight UX Researcher to lead impactful research that shapes product development. You will work in a collaborative environment within a growing UX team, conducting both qualitative and quantitative research to influence design decisions. This role emphasizes the ability to communicate insights effectively to stakeholders and adapt methodologies as required. Join a company recognized for its commitment to employee development and well-being, offering a hybrid work model and a supportive culture.

Benefits

25-31 days annual holiday

Pension scheme with matched contributions

Health Cash Plan

Free gym membership

Enhanced parental leave

Qualifications

• Proven experience as a UX Researcher with the ability to lead studies independently.
• Strong grounding in conducting qualitative research and applying quantitative methods.
• Experience working collaboratively with designers and product teams.

Responsibilities

• Lead end-to-end discovery research aligning with business areas.
• Synthesize research into actionable insights for product teams.
• Present research findings clearly to stakeholders.

Skills

Leadership in research

Qualitative research expertise

Confidence in decision-making

Ability to communicate insights

Education

Relevant degree or equivalent experience

Tools

Surveys

Moderated discovery interviews

Unmoderated think-aloud studies

Job description

A FTSE 250 financial services company is seeking a midweight UX Researcher to lead impactful research that shapes product development. You will work in a collaborative environment within a growing UX team, conducting both qualitative and quantitative research to influence design decisions. This role emphasizes the ability to communicate insights effectively to stakeholders and adapt methodologies as required. Join a company recognized for its commitment to employee development and well-being, offering a hybrid work model and a supportive culture.