UX Researcher

The Design Project; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading UK retail company is seeking a UX Researcher for a 12-month fixed-term contract in London. This role involves leading qualitative and quantitative research to enhance user experience. Candidates should have 2 to 5 years of relevant experience and proficiency in research methods. The position promises competitive salary offerings and the opportunity to collaborate with cross-functional teams on innovative projects. It is crucial to have strong communication skills for effective stakeholder engagement.

Benefits

Exposure to multiple brands

Professional development opportunities

Employee discount schemes

Statutory pension contributions

Qualifications

• 2–5 years of proven experience in conducting qualitative and quantitative user research.
• Experience working within agile and cross‑functional team environments.
• Demonstrated experience in planning and executing impactful research projects.

Responsibilities

• Lead and execute qualitative and quantitative research projects to understand user needs.
• Synthesize complex research data into actionable insights and recommendations.
• Communicate findings and recommendations to stakeholders effectively.

Skills

Qualitative Research

Quantitative Research

Data Synthesis & Insight Generation

Stakeholder Engagement & Communication

Agile Methodologies

Cross-Functional Collaboration

Problem Solving

Research Tools

Education

Bachelor’s or Master’s degree in HCI, Psychology, Sociology, Anthropology, Cognitive Science, Design Research

Tools

Maze

Attest

Miro

Google Analytics

Job description

UX Researcher - 12 month Fixed Term Contract

Sainsbury's - Full_time • City of London, United Kingdom

Job Title: UX Researcher – 12 month Fixed Term Contract
Company: Sainsbury's
Location: 33 Charterhouse Street, London, EC1M 6HA, United Kingdom
Job Type: Full time, Contract
Category: User Experience Research / Product Research
Date Posted: January 10, 2026
Experience Level: Mid-level (2-5 years)
Remote Status: On-site

Primary Responsibilities

• Lead and execute end-to-end qualitative and quantitative research projects to understand user needs Kommentaarобильшийbehavior pain points.
• Design research methodologies and plans tailored to specific project goals, ensuring alignment with product development lifecycles.
• Conduct various research methods, including user interviews, usability testing, surveys, diary studies, and contextual inquiries.
• Synthesize complex research data from multiple sources into clear, concise, and actionable insights and recommendations.
• Effectively communicate research findings and strategic recommendations to diverse stakeholders, including product managers, designers, engineers, and senior leadership, кайvia compelling presentations and reports.
• Collaborate closely with agile product teams to integrate research insights into product roadmaps and design iterations, ensuring a user-centered approach.
• Facilitate workshops and co‑creation sessions with cross‑functional teams to foster a shared understanding of user needs and drive innovative solutions.
• Contribute to the development and refinement of UX research best practices and processes within the team.
• Stay abreast of emerging research trends, tools, and methodologies to continuously improve research impact and efficiency.
• Champion the voice of the user throughout the product development process, advocating for user needs and ensuring inclusive design practices.

Skills & Qualifications

Education:

• Bachelor’s or Master’s degree in Human‑Computer Interaction (HCI), Psychology, Sociology, Anthropology, Cognitive Science, Design Research, or a related field, or equivalent practical experience.

Experience:

• 2–5 years of proven experience in conducting qualitative and quantitative user research across the entire product development lifecycle.
• Demonstrated experience in planning, executing, and delivering impactful research projects.
• Experience working within agile and cross‑functional team environments, ideally on digital and omni‑channel products.

Required Skills:

• Qualitative Research: Proficient in designing and conducting user interviews, usability testing, contextual inquiries, and other qualitative methods.
• Quantitative Research: Experience with surveys, data analysis, and interpreting user behavior metrics (e.g., via analytics tools).
• Data Synthesis & Insight Generation: Ability to synthesize findings from multiple research methods and sources into clear, actionable insights and strategic recommendations.
• Stakeholder Engagement & Communication: Excellent verbal and written communication skills, with a proven ability to present research findings effectively to diverse audiences, including senior stakeholders.Workshop Facilitation: Experience in planning and facilitating workshops, brainstorming sessions, and co‑creation activities.
• Agile Methodologies: Familiarity with agile development processes and experience of integrating research within sprint cycles.
• Cross‑Functional Collaboration: Ability to work effectively with product managers, designers, engineers, and other business stakeholders.
• Problem Solving: Strong analytical and problem‑solving skills with a user‑centric mindset.
• Research Tools: Familiarity with research and analytics tools such as Maze, Attest, Miro, or Google Analytics, or a demonstrated willingness and ability to learn new tools quickly.

Preferred Skills:

• Experience researching for_same large-scale retail or e‑commerce platforms.
• Familiarity with advanced statistical analysis or data visualization tools.
• Experience with generative AI tools for research assistance.
• A portfolio showcasing a range of research projects and their impact.

Process Documentation

• Candidates should be prepared to discuss their personal research process, including how they approach:
• Defining research objectives and scope.
• Selecting appropriate qualitative and quantitative methods.
• Planning and recruiting participants.
• Conducting research sessions and data collection.
• Analyzing and synthesizing data from various sources.
• Communicating findings and recommendations to stakeholders.
• Integrating research insights into product development workflows.

Salary Range & Benefits

• Estimated competitive salary within the range of £45,000 to £65,000 per annum for a 12‑month fixed‑term contract.
• Benefits may include contract rate, exposure to multiple brands (Sainsbury's, Argos, Habitat, Tu, Nectar), opportunities for professional development, access to employee discount schemes (subject to contract terms), and statutory pension contributions for contract workers.

Working Hours

• Standard full‑time hours are typically 40 hours per week, Monday to Friday.
• While the role is on‑site, some flexibility may be offered by teams in terms of working hours, subject to project needs and team agreement.

Interview Process

• Initial Screening: Recruiter or hiring manager review applications and conduct an initial screening call.
• Portfolio Review: Candidates present 2–3 key research projects emphasizing process, findings, and impact.
• Hiring Manager/Team Interview: In-depth discussion on research experience, methodologies, stakeholder managementალდbardaga.
• Practical Exercise/Case Study: Short research challenge or outline a research plan for a hypothetical scenario relevant to Sainsbury's.
• Final Interview: Discussion with a senior leaderੱਗ to assess strategic thinking and fit.

Application Requirements

Proven experience in conducting qualitative and quantitative research across the product development lifecycle is essential. Strong stakeholder engagement and communication skills are required, along with experience in agile, cross‑functional teams.

How to Apply

• Submit your application through the provided Oracle Cloud link.
• Tailor your CV to highlight experience in qualitative and quantitative research, stakeholder engagement, agile environments, and relevant tools (Maze, Attest, Miro, Google Analytics). Quantify achievements where possible.
• Prepare your portfolio: Curate 2–3 strong UX research case studies demonstrating end‑to‑end process and impact. Ensure it is easily shareable (e.g., PDF or dedicated website).
• Research Sainsbury's brands, digital presence, and general UX challenges in the retail sector. Understand customer propositions.
• Practice your narrative: Be ready to articulate your experience, research philosophy, and why you are a good fit for this role and Sainsbury's culture during interviews.