UX Consultant - National Security

Cyber Security training courses; Manchester; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading cyber security firm in Manchester is seeking a User Experience Consultant to advocate for end-users and enhance digital experiences for diverse audiences. You will engage with clients, facilitate workshops, and apply UX methodologies to create impactful designs. The role requires knowledge of user-centered design practices and familiarity with tools like Sketch and Google Analytics. This position embraces hybrid working, allowing flexibility in your work environment.

Qualifications

• Knowledge of UX research, persona creation, needs analysis.
• Ability to create wireframes and prototypes.
• Understanding of SEO, responsive design, and e-commerce.

Responsibilities

• Engage with clients for UX requirements and user testing.
• Prioritize user requirements and define project goals.
• Plan and facilitate workshops to improve UX designs.

Skills

Knowledge of UX methodologies and best practices

Understanding of software packages Sketch, Framer, Adobe Creative Suite

Appreciation of accessibility compliance

Understanding of Google Analytics

Experience in Agile development environment

Job description

Location(s): UK, Europe & Africa : UK : Manchester

BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments.

Job Title: User Experience Consultant

Requisition ID: 122266

Location

Manchester - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role.

About the role

The National Security business in Manchester is growing and there are an increasing number of opportunities to work with a range of National Security clients to provide solutions that have a real impact. We are looking for a UX Consultant to join our team following continuous growth and success in the UK Government sector. As a UX Consultant you will be the primary end‑user advocate, applying an understanding of UX methodologies and best practices to produce digital experiences which delight and inspire diverse audiences. The role of a User Experience (UX) Consultant is broad and you will operate across several key phases of our User Centred Design (UCD) methodology from Discovery, Define and Design to Implementation, Test and Deploy.

What you could be doing for us:

• Get involved with client engagement for specific areas of work concerning UX including requirements gathering, stakeholder validation, user testing and engagement and validation with other work‑streams
• Review and prioritise user requirements, often across complex, diverse audience types, cross referenced with business critical objectives and goals, demonstrating sensitivity to a wide variety of factors
• Plan and facilitate effective workshops from workshop planning and design, through client engagement and facilitation to results and translating outputs into materials that improve the UX of a project
• Apply our standard UCD approaches as well as broader BAE Systems methodologies on client engagements with assistance / direction from senior management
• Create exciting online consumer experience designs that are empathetic and drive measurable business result

What background we are looking for:

• Knowledge of UX methodologies and best practices; research, persona creation, needs analysis, site maps, taxonomies, wireframes and prototypes.
• Understanding of software packages Sketch, Framer, Just in Mind, Adobe Creative Suite etc
• Appreciation of accessibility compliance, SEO, social, personalisation, responsive design, assisted digital, search, ecommerce, online customer service and more
• An understanding and use of software such as Google Analytics, Adobe Test & Target, etc.
• Have worked in or have an understanding of Agile development environment and Lean UX

Security Clearance

Due to the nature of our work successful candidates for this role will be required to go through Government SC clearance prior to starting with us. https://www.gov.uk/guidance/security-vetting-and-clearance

Why BAE Systems?

This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.

Life at BAE Systems Digital Intelligence

We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential.

Division overview: Capabilities

At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Capabilities is the engine that keeps the business moving forward. It is the largest area of Digital Intelligence, containing our Engineering, Consulting and Project Management teams that design and implement the defence solutions and digital transformation projects that make us a globally recognised brand in both the public and private sector. As a member of the Capabilities team, you will be creating and managing the solutions that earn us our place in an ever changing digital world. We all have a role to play in defending our clients, and this is yours.