Urology Medical Secretary, Band 3

Transformationunitgm; Cheltenham; On-site; GBP 24,000 - 27,000; Part time

Job summary

A leading healthcare provider in Cheltenham is seeking a part-time Urology Medical Secretary to deliver professional administrative support within the Urology team. You will be responsible for maintaining high standards of client engagement and record keeping, while working effectively with colleagues. Ideal candidates will possess strong communication skills and relevant administrative experience. The opportunity includes comprehensive benefits supported by a collaborative work culture characterized by professional development and teamwork.

Benefits

Generous annual leave

NHS pension scheme

Access to on-site nurseries

Local discounts

Health and wellbeing initiatives

Qualifications

• Appropriate experience in a hospital or office environment.
• Good command of English, punctuation, and grammar.
• Experience using own initiative and prioritizing workload.

Responsibilities

• Provide professional, efficient, and confidential secretarial support.
• Communicate effectively with team members and colleagues.
• Maintain high standards of administration and record keeping.

Skills

Communication skills

Organizational skills

Interpersonal skills

Administrative support

Education

GCSE grade C or above in literacy and numeracy

NVQ in Administration level 3

Tools

Microsoft Office

TRAK

EPR

PACS

Infoflex

Job description

Employer Gloucestershire Hospitals NHS Foundation Trust Employer type NHS Site Cheltenham General Hospital Town Cheltenham Salary £24,937 - £26,598 (pa pro rata if part-time) Salary period Yearly Closing 05/01/2026 23:59

Urology Medical Secretary, Band 3

Band 3

At Gloucestershire Hospitals, our people are at the heart of everything we do. As the county’s largest employer, we are proud to provide high-quality acute, elective, and specialist services to more than 650,000 people across our county. Our care is delivered across Gloucestershire Royal, Cheltenham General and Stroud Maternity Hospital.

With over 9,000 employees representing more than 95 nationalities, bringing together a mix of cultures and experiences to the care that we deliver. Whether you’re beginning your NHS journey or looking to take the next step in your career, this is an exciting time to join us. We’re investing heavily in innovation, research, and transformation, with more than 100 active clinical studies and major developments underway across our hospitals.

We take pride in working as one team, driven by a shared ambition to grow, develop, and continually improve. Every contribution is valued and by combining our collective strengths, we support not only our diverse communities but one another. You can expect a warm, supportive culture and colleagues who are passionate about teamwork, professional development and delivering exceptional care. We offer structured development programmes, mentoring and leadership opportunities to help you progress in your career.

We are committed to fostering an inclusive environment where everyone feels they belong. By joining our Trust, you will benefit from a comprehensive package that includes flexible working opportunities, generous annual leave, the NHS pension scheme, competitive bank rates, local discounts, access to on-site nurseries, reduced public transport costs, reward and recognition schemes and a wide range of health and wellbeing initiatives.

>Be part of Gloucestershire Hospitals, explore your future with us today.

Job overview

Urology Medical Secretary, Band 3 (34 hours a week)

If you want a interesting role within the NHS and are excited by a challenge then being a Medical Secretary may be the perfect role for you.

The Urology Clinical Support Team is extremely busy and we are looking to recruit an enthusiastic and highly motivated individual who is committed, demonstrate loyalty and are prepared to work hard when necessary to get things done.

In return, we can offer you a job where you are valued in supporting our team and making a difference to patients, with the potential for further development within the team.

This exciting opportunity is a part-time 34 hour per week role.

Main duties of the job

• The post holder is responsible for working within the Urology team providing professional, efficient and confidential secretarial support
• Communicate effectively with team members and colleagues
• Maintain and develop high standards of administration and record keeping
• Take on responsibility for personal development and support the development of the Service
• Conduct oneself in a professional manner and be a role model at all times
• Provide day to day administrative support when required for the department on request

Working for our organisation

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

Detailed job description and main responsibilities

Please see the attached job description for more information on the main responsibilities of this vacancy .

Person specification

Qualifications

• Educated to GCSE grade C or above (or equivalent) in literacy and numeracy
• NVQ in Administration level 3 computer literate in Microsoft Office packages

Experience

• Appropriate experience in a hospital or office environment
• Previous experience of dealing with members of the public
• Good command and understanding of English, punctuation and grammar
• Experience of using own initiative, prioritising workload and utilising organisational skills
• Knowledge and experience of 18wk RTT pathway
• Working experience of TRAK/EPR/PACS/Infoflex

Knowledge/ Skills

• Ability to deal with complex situations
• Excellent communication and interpersonal skills
• Acts as a role model and are able to lead by example to ensure the Trust’s values and behaviours are reinforced throughout their area of practice.
• Flexible team worker
• Motivated and Innovative

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.

You will only be contacted by the Recruitment Team via email if you are shortlisted for this post. Please ensure therefore that you check your e‑mail account regularly.

If you require sponsorshipfor a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under theUKVI points based system

Employer certification / accreditation badges

Name Jade Kilbey Job title Secretary and Admissions Supervisor, Urology Email address [emailprotected] Telephone number 0300 422 6902