Unlicensed Medicines CS Advisor — Impactful Pharma Support

Quantum Pharmaceutical Limited; East Kilbride; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare company based in East Kilbride is seeking a motivated Unlicensed Medicines Customer Service Advisor to manage customer orders and inquiries. You will ensure compliance with regulations while contributing to business growth and customer satisfaction. Ideal candidates will have experience in customer service, strong communication skills, and be adept at multitasking. Join a team committed to making a real difference in healthcare and enjoy competitive rewards and a dynamic work culture.

Benefits

Active Social and charity committee

Cycle to Work Scheme

Electric Vehicle Scheme

Eye Care Vouchers

Qualifications

• Experience in customer service within the pharmaceutical industry preferred.
• Excellent written and verbal communication skills.
• Strong organizational skills and ability to meet deadlines.

Responsibilities

• Process customer orders and invoices accurately.
• Handle customer enquiries and complaints efficiently.
• Maintain and update customer records regularly.
• Coordinate with departments to ensure smooth delivery.
• Stay updated with industry trends.

Skills

Customer service experience

Communication skills

Organizational skills

Attention to detail

Microsoft Office proficiency

Job description

A healthcare company based in East Kilbride is seeking a motivated Unlicensed Medicines Customer Service Advisor to manage customer orders and inquiries. You will ensure compliance with regulations while contributing to business growth and customer satisfaction. Ideal candidates will have experience in customer service, strong communication skills, and be adept at multitasking. Join a team committed to making a real difference in healthcare and enjoy competitive rewards and a dynamic work culture.