Travel Staff Operations Manager

Morley Companies; Remote; GBP 40,000 - 55,000; Full time

Job summary

A leading event services firm is seeking a remote Travel Staff Operations Manager to organize and contract travel staff for domestic and international M&I programs. The role includes overseeing training for a large team, managing budgets, and ensuring staff has required resources. Candidates should possess excellent organizational skills, a positive attitude, and a bachelor's degree. This position offers an opportunity to work with Fortune 500 clients remotely, with travel required up to 50% of the time.

Benefits

Medical and prescription coverage

Dental and vision insurance

401(k) with match

Paid time off

Qualifications

• Two or more years’ experience in administration or human resources.
• Knowledge of business meeting/incentive program logistics.
• Ability to travel extensively (potentially 50% of the time).

Responsibilities

• Oversee training for 100+ travel staff.
• Schedule and contract travel staff.
• Manage onsite staff during large programs.

Skills

Excellent interpersonal skills

Organizational skills

Attention to detail

Self-starter attitude

Ability to meet deadlines

Education

Bachelor’s degree or equivalent experience

Tools

Computer skills

Job description

About the Role

Location: Remote;travel required

Are you looking to grow your career in event operations? Would you like to work on programs for a Fortune / Global 500 clientele?

Morley is seeking a remote Travel Staff Operations Manager to organize and contract travel staff for our domestic and international Meetings & Incentives (M&I) programs.

You’ll make sure the staff has everything they need – training, information and tools – to help program participants have an extraordinary on-site experience.

What You'll Do

• Oversee training, education and uniforms for 100+ travel staff
• Schedule and contract travel staff
• Actively solicit new travel staff for hire
• Oversee uniform orders and current styles
• Manage the uniform budget and overall associated costs
• Initiate post-program surveys to staff and respond to concerns
• Conduct performance reviews for travel staff
• Manage training development and on-site training
• Travel on site to manage staff on large programs
• Attend weekly meetings with the M&I Management Team to review schedule and needs

Questions Before You Apply?

Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com

• TA chat hours:
  • M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time
  • Closed on some holidays
• TA will respond to a after-hours questions the next business day

Skills for Success

Required Skills

• Excellent interpersonal skills
• A positive, self-starter attitude with a solid work ethic and ability to meet deadlines
• Organizational skills, strong attention to detail
• Computer skills as business needs require

Eligibility Requirements

• Bachelor’s degree (extensive travel knowledge / expertise and job-related experience can be considered in lieu of educational requirements)
• Two or more years’ experience in administration or human resources
• Knowledge of business meeting / incentive program logistics (e.g., accommodations, transportation, food & beverage)
• Able to use management skills and processes to achieve results
• Ability to travel extensively (potentially 50% of the time; varies by month)

Nice to Have

• Five or more years’ travel staff experience

Remote Work Requirements

• High-speed internet access at home that you are able to connect to via Ethernet or landline
• Secluded and distraction-free work environment

Why Join Our Morley Family

At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.

Health & Wellness Benefits

• Medical and prescription coverage, including free annual physicals
• Dental and vision insurance
• Paid time off
• Associate wellness program with rewards for annual checkups
• Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

Financial Benefits

• 401(k) with match
• Flexible spending account (FSA)
• Life insurance
• Company-paid short- and long-term disability insurance

Benefits to Make Your Life Easier

• 24/7 online access to doctors through Teladoc
• 24/7 nurse help desk
• Patient advocacy with free 24/7 support for benefit questions and claims
• Guidance for family, financial and estate planning (including wills)

About Morley

Our mission is to deliver extraordinary experiences.

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world‑leading companies that partner with us.

We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact [e-mail].

Thank you for your interest in Morley.

Notices

• Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
• Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
• Click here to view Morley’s privacy policy: https://info.morleynet.com/morley-privacy-policy