Travel Money Bureau Manager — Lead Growth & Excellence

Travelex Limited; Antrim; On-site; GBP 22,000; Full time

Job summary

A leading foreign exchange provider is seeking a Bureau Manager in Antrim to lead a team delivering exceptional customer service. Key responsibilities include driving performance, meeting compliance metrics, and processing transactions accurately. The ideal candidate should have strong people leadership skills and a retail background, along with a passion for customer service. The role includes benefits such as flexible shifts, bonuses, and career development opportunities for potential candidates.

Benefits

Private Medical Insurance

Flexible shifts

Monthly bonuses

Pension plan

Career development

Qualifications

• Experience in retail and customer service.
• Ability to meet KPIs and targets.
• Strong team leadership skills.

Responsibilities

• Lead and support your team to deliver excellent service.
• Ensure compliance metrics are met.
• Process foreign exchange transactions accurately.

Skills

People leadership

Communication skills

Revenue driving

Customer service

Job description

A leading foreign exchange provider is seeking a Bureau Manager in Antrim to lead a team delivering exceptional customer service. Key responsibilities include driving performance, meeting compliance metrics, and processing transactions accurately. The ideal candidate should have strong people leadership skills and a retail background, along with a passion for customer service. The role includes benefits such as flexible shifts, bonuses, and career development opportunities for potential candidates.