Trainee Optical Assistant

Specsavers; Sunderland; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading optical retailer is seeking a Trainee Optical Assistant in Sunderland. The role involves creating a welcoming environment for customers and ensuring they receive excellent service. No prior experience is necessary, but a passion for customer service and teamwork is essential. Special perks include competitive pay, training opportunities, and employee support services, including health discounts. If you're ready to develop and try something new, apply now to join this dynamic team.

Benefits

Competitive salary

Employee support service

Complimentary Headspace subscription

Eyecare and hearcare discounts

Paid day off on your birthday

Enhanced family leave

Company sick pay

Qualifications

• Passion for providing excellent customer service and making customers’ lives easier.
• Great teamwork skills.
• Good initiative.
• Confidence in using IT systems.
• Excellent communication and listening skills.
• Prepared to step out of your comfort zone and try something new.
• Able to receive feedback and be open to development.

Responsibilities

• Create an outstanding store environment for customers and the team.
• Ensure every patient receives the best care.

Job description

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our store

Based in Mumbles, with the occational requirement to work in the Swansea store.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Salary- £10.20-£12.41 per hour (depending on age)
• Working hours- 30 hours per week including weekends
• Benefits
• Life in the store- Mumbles has a small store with 3 test rooms, Swansea is a large store with 12 test rooms.
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription tothe Headspace app
• Eyecareand hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant.These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Find out more

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:

• Previous experience in a fast-paced customer service environment

Checked all the boxes? This job will close when it's filled, so don't delay, apply today!