Timber & Builders Stock & Customer Service Pro

Haldane Group; Heckmondwike; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading timber and builder's merchant in Heckmondwike is looking for a passionate Stock/Customer Service Advisor. This role involves providing excellent customer support, maximizing sales, and maintaining inventory efficiently. The ideal candidate should have experience in a customer-facing role, a commitment to great service, and knowledge of building materials. A competitive salary along with benefits like staff discounts and training programs will be provided. Closing date for applications is January 9, 2026.

Benefits

Staff Discounts

Cycle to Work Scheme

Training & Development Programs

Incentive Bonus Schemes

Contributory Pension Scheme

Health Care and Employee Assistance Programme

30 days annual leave (including bank holidays)

Qualifications

• Experience of working in a trade counter/stock environment in a customer facing role.
• Committed and passionate about providing excellent customer service.
• Ability to work both individually and as part of a branch team.

Responsibilities

• Provide excellent advice and assistance to customers.
• Develop positive working relationships.
• Achieve monthly sales and profit targets.

Skills

Experience in a trade counter/stock environment

Passionate about providing excellent customer service

Target driven

Attention to detail

Knowledge in building materials, hardware, and timber

Job description

A leading timber and builder's merchant in Heckmondwike is looking for a passionate Stock/Customer Service Advisor. This role involves providing excellent customer support, maximizing sales, and maintaining inventory efficiently. The ideal candidate should have experience in a customer-facing role, a commitment to great service, and knowledge of building materials. A competitive salary along with benefits like staff discounts and training programs will be provided. Closing date for applications is January 9, 2026.