Ticketing Analytics Lead – Drive Revenue at Live Events

Utilita Arena; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading event management company is seeking a Central Ticketing Analyst in Manchester. The role focuses on delivering ticketing rights, reporting sales, and providing insights to enhance performance. Candidates should demonstrate customer service excellence, administrative skills, and a proactive approach. Enjoy perks like discounted event tickets, 25 days annual leave, and health support initiatives. If you are ready to make an impact, apply today and join a culture of diversity and inclusion.

Benefits

Discounted tickets

25 days annual leave

Life Assurance policy

% Pension contributions

Healthshield support

Employee Assistance Programme (EAP)

Eye care vouchers

Cycle to Work scheme

Employee Referral Scheme

Qualifications

• Proven experience in customer care with effective communication.
• Smart appearance and strong attention to detail.
• Ability to work independently and solve problems proactively.
• Willingness to work varied hours as needed.

Responsibilities

• Produce weekly and monthly ticket sales reports for insights.
• Track and interpret ticketing metrics across platforms.
• Monitor tickets available for sale and track requests.
• Provide actionable insights to corporate leadership.
• Assist with ticketing initiatives as assigned.

Skills

Customer Service Excellence

Professional Presentation

Administrative & IT Skills

Self-Motivation & Initiative

Flexibility & Availability

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

A leading event management company is seeking a Central Ticketing Analyst in Manchester. The role focuses on delivering ticketing rights, reporting sales, and providing insights to enhance performance. Candidates should demonstrate customer service excellence, administrative skills, and a proactive approach. Enjoy perks like discounted event tickets, 25 days annual leave, and health support initiatives. If you are ready to make an impact, apply today and join a culture of diversity and inclusion.