Thrift Store Sales Clerk

The Salvation Army International; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-known humanitarian organization in the UK is seeking a Thrift Store Clerk to provide excellent customer service and assist in store operations. Responsibilities include sorting and pricing donations, completing sales transactions, and maintaining a clean and organized store environment. The ideal candidate should have previous cash handling experience and a strong ability to communicate and engage with customers. This full-time position offers a competitive salary ranging from $17.60 to $18.76 per hour with opportunities for growth and impact.

Benefits

Health benefits

Paid vacation

Flexible work scheduling

Qualifications

• Minimum of three months of related experience.
• Experience with handling cash and using payment machines.
• Strong interpersonal and communication skills.

Responsibilities

• Provide customer service and assist with store operations.
• Handle cash transactions accurately.
• Sort, process, and display donations.

Skills

Customer service

Cash handling

Attention to detail

Interpersonal skills

Education

Completion of Secondary School

Tools

Cash register

Debit machine

Job description

**Who We Are** For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.**Mission Statement** The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.**Job Description:****Position Purpose summary:**The Thrift Store Clerk provides service to customers, sort incoming product and assists in the ongoing retail operations of The Salvation Army Wallaceburg Thrift Store.**Accountabilities:****Operations:*** Protect the integrity of all donated items.* Hold in safe keeping keys and alarm codes to open and close the Thrift Store, when needed.* Responsible for accurate completion of all customer transactions including cash and debit sales.* Process raw materials by loading/unloading, sorting, packing, pricing, and storing donations.* Interact with customers/donors in a positive, friendly, and courteous manner.* Contribute to meeting store budgets by maintaining customer service standards.* Possess knowledge of stock in order to respond to customer enquiries by phone/in person.* Assist with store layout plans to attract customers, which include window displays and merchandise displays; ensures attractiveness of the store through “Tidy Maintenance”.* Replenish inventory levels based on supervisor’s directions.* Provide customer service and greeting customers.* Unload donations and place stock in appropriate warehouse location.* Contribute to the control of inventory by retrieving, sorting, hanging, and pricing as directed.* Removal of inventory from sales floor as directed.* Abide by store policy and procedures.* Work with volunteers as assigned.**Communications*** Inform your supervisor of all customer complaints, comments and concerns regarding customer service, prices, merchandise, etc.**Health and Safety:*** Contribute to the safety of staff and customers (e.g., snow removal, clear fire exits, cleans spillage).* Maintain an attractive organized appearance of the store, tidy up and restock shelves, clean, sweep, dust, and mop as necessary.* Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.Perform other related duties.**Working Conditions:*** This is a permanent full-time position based on 35 hours per week.* Shifts will include Saturdays and weekdays, as per operational requirement.* The work schedule is determined in consultation with your manager and may vary according to requirements of responsibility.* Flexibility in scheduling is required.* The Supervisor will set the hours of work and work schedule.* This job requires the ability to stand for extended periods with frequent twisting, bending, crouching, and reaching is required* Ability to lift/move 20 to 29 pounds.**Hours Of Work:** Work will be scheduled between Monday to Saturday, 9:00 a.m. to 4:30 p.m. as per operational requirements and includes a ½ hour unpaid meal break where applicable. Flexibility is required.**The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.****Education, Qualifications and Certifications:*** Completion of Secondary School.* Alternative combinations of education and experience may be considered.**Experience and Skilled Knowledge Requirements:*** Have a minimum of three (3) months of prior related experience.* Cash handling experience is required.* Knowledge and experience using a cash register, debit machine and/or credit card processing is a definite asset.* Basic math skills required.**Skills and Capabilities:*** Attention to detail, problem solving and analytical skills.* Self-motivated/disciplined.* Lead by example, by demonstrating a strong work ethic and a willingness to learn and be flexible in the face of change.* Ability to maintain information in confidence and exercise good judgement.* Demonstrated ability to work independently and participate as an active and responsible team member in a cooperative team environment.* Excellent interpersonal skills, integrity, and adaptability.* Exhibit good listening skills, have strong oral/written communication skills.* Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check.* Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.**Compensation:**The target hiring range for this position is $17.60 to $18.76 with a maximum of $22.51.Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.The Salvation Army will provide reasonable accommodation upon request. Please email **[e-mail]**if you have a need for any accommodation and we will be pleased to discuss this with you.Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.