Test Centre Administrator - Glasgow, Lanarkshire UK

Pearson; Glasgow; On-site; GBP 60,000 - 80,000; Part time

Job summary

A global leader in testing is seeking a Test Centre Administrator in Glasgow. This permanent part-time role requires providing excellent customer service, administering tests, and ensuring compliance with operational standards. Ideal candidates will have experience with customer service and Microsoft Office, be flexible, and possess exceptional timekeeping skills. The role offers the opportunity to work in a supportive environment with a variety of benefits including a pension scheme and healthcare options.

Benefits

Excellent Pension scheme

Shares and stock purchase options

Healthcare and dental plans

Wellbeing assistance program

Cycle to work program

Gym membership concessions

Retail and leisure discounts

Qualifications

• Experience in excellent customer service.
• Experience with Microsoft Office preferred.
• Able to work flexible hours and travel to test centres.

Responsibilities

• Provide excellent customer service.
• Process candidates’ sign-in and explain the test process.
• Administer and invigilate tests.
• Ensure compliance with test centre operation standards.
• Maintain general housekeeping.

Skills

Customer service

Computer literacy

Flexibility

Timekeeping

Tools

Microsoft Office

Job description

Our Organization

Pearson VUE is a business of Pearson, the world's leading learning company and is listed on both the London and New York Stock Exchanges (UK: PSON: NYSE: PSO). Pearson VUE is featured on The Forbes list of Best Employers and the Stonewall Top 100 Employers list, and we were recognized in the Best Employers for Diversity 2019 awards.

Pearson Vue provides computer-based testing for information technology, academic, government and professional testing programs around the world. We deliver more than 15 million exams annually and we are the global leader in developing and delivering high-stakes exams across our network of nearly 20,000 test centres in 180 countries.

We are proud to offer an exceptional work environment where you can enjoy job satisfaction. We are now hiring for a Test Centre Administrator to join our successful team in Glasgow .

Your Opportunity

• This is a permanent part time role
• Available to cover two Saturdays each calendar month but will also be offered other shifts between Monday-Friday. Staff are always made aware well in advance.
• The pay rate is £13.37 per hour paid to you monthly.

Key Responsibilities

• Providing excellent customer service at all times
• Processing candidates’ sign-in and explaining the test process to them.
• Administering and invigilating tests
• Ensure all compliance standards relating to the test centre operation and security protocols are adhered to
• General Housekeeping

Our Successful Applicant

• Will be a friendly and professional team player with excellent timekeeping
• Experience in using computers preferred including Microsoft Office (Word, Excel and Outlook)
• Flexible, will be able to work different days and times
• Willing to travel to other test centres to provide support

Your Benefits & Reward

We give a lot back with some of the best benefits in the business. We know that one size doesn’t fit all, so our workplace programs meet the different needs of our diverse teams, and their families too. When you join our Pearson family, we offer a wide range of benefits which include:

• Excellent Pension scheme
• Shares and stock purchase options.
• Healthcare and dental plans, and an employee wellbeing assistance program for you and your family to help balance work, family and personal life.
• Cycle to work program, gym membership concessions in selected office locations, along with retail and leisure discounts.

Our Recruitment Process

This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible.

Wishing you the very best of success with your application!

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [e-mail].

Job: Test Center Operations

Job Family: LEARNING_&_CONTENT_DELIVERY

Organization: Assessment & Qualifications

Schedule: PART_TIME

Workplace Type: On-site

Req ID: 21930