Tesco Colleague - Phone Shops - Newtownabbey Superstore

Tesco Plc; Newtownabbey; On-site; GBP 10,000 - 40,000; Full time

Job summary

A major UK retail company in Newtownabbey is hiring a Full-time Tesco Colleague for their Phone Shop. The role involves providing excellent customer service, following store routines, and being a brand ambassador. Candidates should be passionate about service and technology. Benefits include a competitive hourly wage, holiday entitlement, and various employee discounts. Flexible working hours are available.

Benefits

20 days holiday plus personal day growing to 22 days

10% off and 15% at pay day weekends

Access to free wellbeing services

Life cover and pension contributions

Uniform provided

Flexible working opportunities

Qualifications

• Passion for delivering great service.
• Drive and motivation in a sales environment.
• Ability to adapt to a fast-paced environment.
• Interest in the latest technology.
• Ability to build relationships with colleagues.

Responsibilities

• Deliver great shopping experiences for customers.
• Follow opening and closing routines.
• Provide helpful and friendly customer service.
• Ensure legal compliance in the department.
• Assist manager in controlling department costs.

Skills

Customer service

Sales motivation

Adaptability

Team spirit

Punctuality

Job description

Tesco Colleague - Phone Shops - Newtownabbey Superstore

Tesco Newtownabbey, Northern Ireland, United Kingdom

Our Phone Shop colleague rate of pay starts from £12.87 an hour. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us in Tesco Mobile a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

About the role

Availability Window

Days | From time | To time

Sun 13:00:00 – 18:00:00

Sat 11:00:00 – 19:00:00

What you will be responsible for

• Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in a good working order and available for customers, listening for and acting on customer feedback.
• Creating an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
• Following the service culture in your department role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do what’s right for customers.
• Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines demonstrating due diligence on your department.
• Supporting your manager to control costs on your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.

You will need

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The drive and motivation to work in a sales and service environment
• Be able to adapt to working in a fast paced ever-changing environment.
• A passion for the latest technology
• The ability to build relationships with colleagues to create a team spirit, having fun and celebrating success
• To be at work on time, well presented and ready to be a brand ambassador

What’s in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life’s moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
• Click here to read more about the benefits we have available for our colleagues

About Us

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

Please note Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please click here.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

For more information about us please visit www.tescoplc.com

Seniority level

Not Applicable

Employment type

Full-time

Job Function

Other

Industries

Retail

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