Tesco Colleague - Delamere St Chester Express

Tesco Plc; Chester; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading supermarket chain in Chester is seeking customer-oriented individuals to join their team as colleagues. This role offers competitive pay starting from £12.45 an hour, flexible hours, and a variety of responsibilities including customer service and teamwork. Ideal candidates should have a passion for delivering great service and being part of a team that values inclusivity and community engagement.

Benefits

Holiday starting at 20 days

10% off store purchases

Free wellbeing services

Life cover and pension benefits

Uniform provided

Qualifications

• Passion for delivering great service and a positive attitude towards customers.
• Ability to build rapport and create a great shopping experience.
• Punctual and well-presented acting as a brand ambassador.

Responsibilities

• Provide great natural service and serve customers with passion.
• Be knowledgeable about products and services within the store.
• Participate in community events to create an inclusive atmosphere.

Skills

Customer service

Teamwork

Communication

Initiative

Punctuality

Job description

About the role

Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location. We offer a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

Customers are at the heart of everything we do. This is a committed role full of everyday challenges and variety, requiring flexibility and dedication.

Availability windows

• Sunday — 05:30 – 12:30
• Monday — 05:30 – 12:30
• Thursday — 15:00 – 23:15
• Saturday — 05:30 – 12:30

We schedule your contracted hours within these times and give you three weeks’ notice of your shifts. We support flexibility, so if your availability aligns closely with the advertised times, we welcome your application.

Responsibilities

• Provide great natural service and serve customers with passion and pride.
• Be knowledgeable about products and services within the store.
• Work across the store, including service, picking and replenishment areas.
• Apply training to work safely, effectively and deliver brilliant service.
• Make decisions that are right for customers and deliver store routines on time.
• Participate in seasonal, community and charity events to create an inclusive atmosphere.
• Understand store performance and contribute to service, sales, waste reduction and shrink minimisation.
• Handle products with care to maintain quality.
• Live our values, make everyone feel welcome and follow our policies.
• Accept deliveries into the store when required.

Qualifications

• Passion for delivering great service, greeting customers with a smile and serving them with pride.
• Ability to build rapport, enabling customers to leave with a great shopping experience.
• Take initiative and make decisions that benefit customers.
• Work well within a team and communicate openly.
• Build team spirit, celebrating success and having fun.
• Be punctual, well presented and act as a brand ambassador.

Benefits

• Holiday starting at 20 days + personal day rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• Get 10% off and 15% at pay‑day weekends – save up to £2,000 a year with Colleague Clubcard.
• Access to free wellbeing services and a range of mental‑health resources.
• Life cover of five times pay and an award‑winning pension with matching contributions up to 7.5%.
• Benefits to suit you – discounts, shares, cycle‑to‑work schemes, etc.
• Uniform provided and policies supporting all life moments.
• Access to colleague networks for shared backgrounds and interests.

About Us

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." We act responsibly and sustainably for all stakeholders, communities and the planet. Diversity, equity and inclusion are embedded in our culture – everyone is welcome and we support flexible working.

EEO and Age Requirement

PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.

Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires work before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.

We are proud to be a Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process.