Tenant Researcher, CoStar - London

CoStar Group, Inc.; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global real estate data provider is seeking a Tenant Researcher to investigate leasing and company information across the UK. You will interact with tenants and real estate professionals, analyze lease documents, and maintain accurate tenant records. The ideal candidate should have a Bachelor's degree and experience in delivering high-level customer service, coupled with strong investigative skills. Join us in a collaborative environment where innovation thrives and enjoy benefits such as private medical cover and 28 days of annual leave.

Benefits

Full private medical cover

Dental cover

Life Assurance

28 days annual leave

Competitive pension

Qualifications

• Bachelor’s degree or equivalent experience.
• Experience providing a high level of phone‑based customer service.
• Curiosity and investigative research skills.
• Ability to manage multiple responsibilities in a fast‑paced environment.

Responsibilities

• Investigate and profile leasing and company information.
• Download and review lease documents from recent transactions.
• Research and verify building ownership and sale data.
• Document tenant movement across the UK.

Skills

Phone-based customer service

Investigative research skills

Data capture

People connection

Goal-oriented

Education

Bachelor’s degree or equivalent experience

Job description

Tenant Researcher, CoStar – London

Overview

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation, delivering for our customers, employees, and investors and equipping the brightest minds with the best resources available.

Role Description

As a Tenant Research Associate you will investigate and profile leasing and company information, primarily from the HM Land Registry portal to help owners, brokers and real estate professionals identify which companies are best suited for their buildings and present an up-to-date overview of commercial real estate occupiers and transactions across the UK markets.

Responsibilities

• Downloading and reviewing lease documents from recent transactions across retail, industrial and office properties, extracting key data points to provide a detailed overview of the leasing activity at a given property.
• Researching and verifying building ownership and sale data from HM Land Registry filings to add further value to the CoStar property database.
• Investigate and profile occupiers of commercial property through phone interviews with tenants, owners, and real estate professionals.
• Conduct web research to complete comprehensive profiles on commercial tenants and business decision makers.
• Document tenant movement across the UK.
• Maintain complete and accurate tenant rosters for commercial buildings.
• Investigate new property and tenant leads from a variety of sources, including news articles, agent confirmed deals and other third‑party data sources.
• Research and profile corporation hierarchies.

Qualifications

• Bachelor’s degree or equivalent experience.
• Experience providing a high level of phone‑based customer service.
• Ability to connect with people quickly and professionally.
• Curiosity and investigative research skills.
• Persistence in pursuit of accurate information.
• Accurate data capture from a variety of sources.
• Ability to manage multiple responsibilities and excel in a fast‑paced environment.
• Goal‑oriented, competitive, and motivated by success.

What’s in it for you?

Working at CoStar Group means you'll enjoy a culture of collaboration and innovation, outstanding working environment based in Southwark's Bluefin building, or one of our key UK‑wide hubs. Other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay, and much more! Our Tenant Researchers are provided with a comprehensive two‑week training program, emphasizing commercial real estate principles, branding techniques, client service phone skills, and opportunities to gain subject‑matter expertise.

Equal Employment Opportunity Statement

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug‑free workplace and perform pre‑employment substance‑abuse testing. CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. We remain committed to diversity, inclusion and affirmative action. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We also comply with all fair employment practices regarding citizenship and immigration status. Reasonable accommodations for qualified individuals with disabilities or disabled veterans are available upon request.