Telemarketer

Optirank; Leicester; On-site; GBP 20,000 - 30,000; Full time

Job summary

A marketing firm in Leicester is seeking an enthusiastic Telemarketer to boost business through proactive customer engagement. Working in this role, you will be responsible for making outbound calls, promoting innovative products, and generating qualified leads. The ideal candidate will have excellent communication skills, a customer-centric mindset, and experience in a call-centre environment. This is a full-time position with a range of employee benefits, including a healthy work-life balance and career progression opportunities.

Benefits

25 days' annual leave plus Bank Holidays

BUPA healthcare

Trustee-based pension scheme

Flexible working arrangements

Family-friendly policies

Qualifications

• Experience in a telephony or call-centre environment preferred.
• Strong data entry skills with CRM and SAP experience desirable.
• Passion for delivering great service.

Responsibilities

• Make a set number of outbound calls daily to potential clients.
• Generate warm and qualified leads to support the sales team.
• Handle customer objections and inquiries professionally.

Skills

Excellent phone manner

Communication skills

Results-driven attitude

Customer-centric mindset

Resilient handling of objections

Tools

CRM

SAP

Job description

Telemarketer

Join to apply for the Telemarketer role at OptiRank

We are looking for an enthusiastic Telemarketer to join us at METTLER TOLEDO and help grow our business through proactive customer engagement.

About the Role

As a Telemarketer, you will play a key role in our outbound marketing campaigns—contacting new, prospective, and existing clients to promote a range of innovative products and services. Your goal is to generate qualified leads, schedule appointments for our sales representatives, and maintain accurate client records within our CRM system. You'll use your communication skills to present our products confidently, handle objections professionally, and deliver an excellent customer experience every time.

Key Responsibilities

• Make a set number of outbound calls daily to potential clients from our marketing database.
• Promote and present products or services to existing and prospective customers.
• Generate warm and qualified leads to support the sales team.
• Handle customer objections and inquiries professionally.
• Maintain and update CRM records accurately.
• Collaborate with product managers and the marketing team to understand and deliver campaign goals.
• Support data preparation and campaign reporting using Excel and CRM tools.

What You Need to Succeed

• Excellent phone manner and communication skills.
• Results‑driven attitude with the ability to work towards targets and bonuses.
• Experience in a telephony or call‑centre environment preferred.
• Strong data entry (CRM and SAP experience desirable) skills.
• Customer‑centric mindset with a passion for delivering great service.
• Resilient and confident in handling objections.

Our Offer to You

• Strong work‑life balance with 25 days' annual leave plus Bank Holidays, increasing to 29 days.
• Option to buy or sell up to 5 additional leave days.
• Employee health and wellbeing focus, including BUPA healthcare and Employee Assistance Program.
• Trustee‑based pension scheme and life assurance at four times salary.
• Fun, inclusive culture with team‑building and charity events.
• Agile and flexible working arrangements.
• Family‑friendly policies and flexible patterns.
• Culture fostering creativity, autonomy, and success.
• Commitment to learning and career progression.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our global workforce. Our commitment to Equal Opportunity and Diversity begins with our recruitment and selection process. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process.

For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

Job Reference #: 20774
Preferred Location: Leicester
Job Type: Full-time

64 Boston Road, Beaumont Leys Leicester, LE4 1AW United Kingdom