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Telecoms Engineer

Northern Powergrid Limited

Sunderland

On-site

GBP 53,000 - 74,000

Full time

30+ days ago

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Job summary

Northern Powergrid is seeking a skilled Telecoms Engineer to join their Telecommunications team to ensure reliable data networks supporting a service to 8 million customers. The successful candidate will undertake a range of responsibilities including network configuration, troubleshooting, and project management while adhering to a standby rota for technical support. A competitive salary and benefits package is available, along with the opportunity for professional development.

Benefits

25 days holiday (increasing with tenure)

Agile policy of 80/20 split in office

Car allowance and access to the company car scheme

Qualifications

Minimum 4 years’ experience with complex WAN/LAN systems.
Experience in both wired and wireless communication networks.

Responsibilities

Configuring and implementing WAN, LAN, wired, and wireless networks.
Monitoring network performance and troubleshooting issues.
Overseeing installation and testing of network equipment.

Skills

Network Configuration

Troubleshooting

Technical Support

Project Management

Education

HNC level 4 in Networking or relevant subject

Valid CCNA or equivalent IP network qualification

This range is provided by Northern Powergrid. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Northern Powergrid

The energy industry is advancing with investment in smart technology innovation and Northern Powergrid, as the company responsible for powering everyday life for 8 million customers across 3.9 million homes and businesses in the Northeast, Yorkshire and northern Lincolnshire, is at the forefront of delivering a power network that meets the region’s needs, now and in the future. Our vision is to be the best energy company in serving our 3.9 million homes, whilst delivering a sustainable energy solution.

As a Telecoms Engineer you will be an integral part of achieving this, while always striving to keep our customers power flowing. Working primarily within the Telecommunications team, this role will build, change and run, operational and non-operational IP data networks to deliver a reliable telecommunications service to the Northern Powergrid business. The successful applicant must participate in the Telecoms technical out of hours standby rota.

Along with a competitive salary between £53,711 - £73,451 (dependent on experience), we also offer great benefits such as:

25 days holiday (increasing with tenure)
Agile policy of 80/20 split in office
Car allowance and access to the company car scheme

Key Responsibilities:

Network Configuration and Implementation: Configuring and implementing both WAN, Lan, wired and wireless communication networks, ensuring they meet specific requirements for data speeds, coverage, and reliability. Ensure network designs meet network security requirements and remain aligned to company IS security standards.
System Maintenance and Optimisation: Monitoring network performance, troubleshooting issues, and implementing upgrades to improve efficiency and reliability.
Installation and Testing: Overseeing the installation of network equipment and conducting thorough testing to ensure all components function correctly. Working with contractors and when necessary, witness acceptance tests.
Troubleshooting and Problem Resolution: Diagnosing and resolving issues in communication systems to maintain smooth operation. Work harmoniously with all areas of service and support to resolve incidents and restore services whilst maintaining a blameless culture.
Technical Support: Providing technical support to customers and internal teams and preparing technical documentation. Providing technical support to customers and where necessary liaising with colleagues to solve complex issues.
Project Support: Provide overall project management and direction to team members in the delivery of high-quality solutions within committed timeframes and cost. Translate key stakeholder requirements into specifications and proposed solutions
Service Delivery: Comply with all requirements in relation to incident and change control processes. Ensure following any changes accountable to you, that system records and monitoring accurately reflects the current network. Working with colleagues and customers to ensure a continuity of service.
Major Incidents: Participate in the Telecoms technical MIMP arrangements. Fully support reasonable alterations to normal duties, and additional measures that may be required during periods where the Major Incident Management Plan is invoked.
Staying Updated: Keeping up with advancements in telecommunications technology and recommending necessary upgrades
Managing your own working time to ensure that jobs are completed in the most efficient manner.
Working safely and in accordance with agreed Northern Powergrid procedures and techniques.
Highly motivated and able to set and achieve challenging goals.
Willingness to make decisions, exhibit sound and accurate judgement and include the appropriate people in the decision-making process.
Ability to work well as part of a team or individually whilst building relationships with other departments
Good communication and documentation skills.
Ability to complete root cause analysis and provide future fault prevention fixes.
Ensure high levels of performance, availability and security of the infrastructure.
Update and maintain accurate network diagrams and asset information.

Essential Qualifications & Experience:

Qualified at least to HNC level 4 in Networking, Electrical or a relevant subject
Valid CCNA or equivalent IP network qualification
Minimum 4 years’ demonstrable experience of working on complex WAN / LAN Telecoms systems e.g. IP, Routing, Hardware deployment, design, fault finding

Desirable Qualifications & Experience:

ITILv4
Degree in relevant STEM subject area
Working in substation and OT environments
Knowledge of incident & change management
Experience with PDH MUX Technology, MPLS-TP networks, and Telecoms DC Power Distribution equipment would be an advantage.
Experience or awareness of key network security tools and technologies.

Telecoms systems training will be provided for the successful candidate

Click here to apply today – Only Northern Powergrid application forms will be considered

recruitment@northernpowergrid.com referencing R7032

Visit northernpowergrid.com/careers to find out more about this and other career opportunities.

Posted: 3/7/25

Closing date for applications: 23/7/25

Applicants are considered on the basis of their suitability for the post irrespective of sex, marital status, sexual orientation, gender re-assignment, race, age or disability, in accordance with the Equality Act 2010.

Seniority level

Seniority level
Not Applicable

Employment type

Employment type
Full-time

Job function

Job function
Information Technology and Engineering
Industries
Utilities

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