Technology Director

Top End jobs; England; On-site; GBP 80,000 - 100,000; Full time

Job summary

A rapidly growing fashion retailer is looking for a Technology Director to lead the tech strategy and ensure robust systems across the business. The successful candidate will drive digital innovation, manage systems like EPOS and CRM, and work closely with stakeholders to enhance operations. This role demands hands-on leadership and excellent communication skills, particularly in retail environments. Join a dynamic team where your contributions will be key to transforming the future landscape of the business.

Benefits

Opportunities for professional development

Collaborative work environment

Visibility and impact in a dynamic business

Qualifications

• Significant experience in IT leadership roles, preferably in retail.
• Strong grasp of retail-related technology and infrastructure.
• Experience with systems upgrades and integrations.

Responsibilities

• Lead technology strategy and implementation.
• Oversee operational systems and performance.
• Manage team and vendor relationships.

Skills

IT Leadership

Retail Systems Knowledge

Change Management

Stakeholder Management

Communication

Tools

EPOS

WMS

CRM

e-commerce platforms

Job description

Technology Director

Location: Surrey KT11 1D

Sector: Value Fashion Retail

Salary: £(phone number removed) + Bonus + Benefits

Job Overview

This rapidly growing discount fashion retailer is on a mission to bring style, value, and accessibility to customers nationwide. With a strong store presence, growing online demand, and an ambitious leadership team, the business is undergoing significant digital and operational transformation. To support this next phase of growth, they are seeking an experienced and commercially savvy Technology Director to lead all aspects of technology strategy, infrastructure, and delivery across the business.

The Technology Director will take full ownership of the technology function – from day‑to‑day operations to long‑term digital innovation. The successful candidate will ensure that systems are robust, scalable, secure, and aligned to the fast‑paced demands of discount retail. Working closely with the board and operational teams, this individual will be instrumental in modernising core systems and laying the groundwork for future growth.

Key Responsibilities:

• Technology Leadership: Design and implement a roadmap and define the future state of tech for the business.
• Operational Systems Oversight: Lead the performance and evolution of all core systems, including EPOS, stock management, warehouse systems, and in‑store technology.
• Digital Commerce Support: Oversee the stability, integration and scalability of the e‑commerce platform and customer‑facing technologies.
• Security & Infrastructure: Ensure data protection, cybersecurity, and compliance across all systems and processes.
• Team Management: Build, lead, and develop a small but capable in‑house IT team and manage key external partners.
• Stakeholder Engagement: Work cross‑functionally with operations, finance, merchandising, and retail leadership to ensure tech enables business performance.
• Supplier & Vendor Relationships: Manage third‑party vendors and ensure value for investment in all tech‑related spend.

Candidate Profile:

• Proven experience in a senior IT leadership role, ideally within retail (discount or high‑volume environments preferred).
• Strong understanding of retail systems (EPOS, WMS, CRM, e‑commerce platforms) and infrastructure requirements.
• Track record of delivering systems upgrades, integrations, and change management programmes.
• Comfortable in a hands‑on environment.
• Excellent communication and stakeholder management skills – capable of influencing at all levels.
• Based within commutable distance of Surrey and available to work on‑site 4‑5 days per week.

Why Apply?

• Join a growing, entrepreneurial retailer with real momentum and ambition.
• Operate as part of a close‑knit, commercially driven leadership team.
• Shape and future‑proof the tech strategy in a business where your impact will be visible and valued.
• A brilliant opportunity for someone who enjoys rolling up their sleeves, solving problems at pace, and leading meaningful change.