Technical Trainer

currysplc.com; Glasgow; Hybrid; GBP 34,000 - 36,000; Full time

Job summary

An exciting opportunity exists for a Technical Trainer at a leading technology retailer, focusing on training teams in the delivery and installation of large domestic appliances. The position, based in Glasgow, offers a full-time role with a competitive salary of £34,000 - £36,000 depending on experience. Candidates should have technical experience and excellent communication skills, along with a training qualification. Benefits include a company car and performance-related bonuses, supporting a career in a caring team dedicated to sharing technology knowledge.

Benefits

Company Car/Fuel Card

Performance related bonus

Competitive pension scheme

Product discounts

Qualifications

• Experience in a technical field such as Electric installations and domestic appliance installation.
• Ability to deliver training and engage with colleagues.
• Flexible approach and strong organizational skills.

Responsibilities

• Deliver core induction and technical training for new colleagues.
• Motivate colleagues to share knowledge on technology.
• Co-ordinate and plan training sessions across various sites.

Skills

Excellent presentation skills

Communication skills

Computer literacy

Education

Training qualification/certification

Job description

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Technical Trainer
Field Based
Field Based (UK)
Permanent
Full Time
Grade 3

Hours - 39 hours per week, Monday to Friday
Salary - £34,000 - £36,000 per annum depending on experience plus Company Car/ Fuel Card

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

As a Technical Trainer, you’ll be at the heart of our busy home delivery which covers the whole of the UK and has five technical training academies based at Bristol, Bolton, Newark, Tilbury and mini academy in Glasgow, delivering enthusiastic, hands-on training to new and existing teams.

With a significant amount of training delivered from our Glasgow academy, we are particularly keen to hear from applicants based in or around Glasgow or the North of the UK, who can cover this location while still supporting our other sites when required. That said, we welcome applications from across the country.

You’ll welcome our new starters and train our existing colleagues - giving them the knowledge, skills, and behaviours they need to deliver, install large domestic appliances in our customers homes and help our customers enjoy amazing technology, you’ll be flexible in your approach and work with other field trainers to deliver learning solutions such as Driver CPC, manual handling and first aid.

Job description:

Role overview:

Technical Trainer
Field Based
Field Based (UK)
Permanent
Full Time
Grade 3

Hours - 39 hours per week, Monday to Friday
Salary - £34,000 - £36,000 per annum depending on experience plus Company Car/ Fuel Card

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

As a Technical Trainer, you’ll be at the heart of our busy home delivery which covers the whole of the UK and has five technical training academies based at Bristol, Bolton, Newark, Tilbury and mini academy in Glasgow, delivering enthusiastic, hands-on training to new and existing teams.

With a significant amount of training delivered from our Glasgow academy, we are particularly keen to hear from applicants based in or around Glasgow or the North of the UK, who can cover this location while still supporting our other sites when required. That said, we welcome applications from across the country.

You’ll welcome our new starters and train our existing colleagues - giving them the knowledge, skills, and behaviours they need to deliver, install large domestic appliances in our customers homes and help our customers enjoy amazing technology, you’ll be flexible in your approach and work with other field trainers to deliver learning solutions such as Driver CPC, manual handling and first aid.

Role overview:

As part of this role, you'll be responsible for:

• Delivery of our core induction, compliance and technical training for new colleagues starting their journey within our home delivery and in-home repairs network
• Delivery of ongoing training on the installation, service and repair of large domestic appliances and supporting services, motivating colleagues to share amazing technology with our customers
• Working with the training manager to scope training needs, design and deliver training solutions, review and continuously improve training across the operations aligned to our key business priorities
• Liaising with our sites and management teams to plan, organise and co-ordinate training sessions to support the operation on an ongoing basis
• Supporting other training solutions within the training area

You will need:

• Experience working in a technical field (e.g.Electric installations, delivery and Installation of domestic appliances)
• Excellent presentation skills with the ability to deliver training
• Excellent communication and influencing skills with the ability to engage with colleagues in a coaching/training environment
• Computer literacy skills with experience using MS Office packages, (Word, Excel, PowerPoint, Outlook)
• Flexible approach and ability to manage own workload
• A full valid UK driving licence
• A training qualification/certification or willing to work towards would be desirable

We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including:

• Company Car/Fuel Card
• Performance related bonus
• Competitive pension scheme
• Product discounts on the latest tech
• A range of wellbeing initiatives

Why join us:

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email [e-mail] and we'll do our best to help.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources and Training

• Industries

  Computers and Electronics Manufacturing, Transportation, Logistics, Supply Chain and Storage, and Retail

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