Technical Services Consultant - United Kingdom

iBASEt Inc.; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A software development company in the UK seeks a Technical Services Consultant to provide expert guidance on Solumina MES deployments. The ideal candidate will have a Bachelor's degree, 2-5 years of experience in software development, and strong problem-solving and communication skills. This full-time role involves collaborating with clients to ensure seamless implementation and optimization of technical solutions. Flexibility to travel and adapt to changing client needs is necessary.

Qualifications

• 2–5 years of experience in software development or technical consulting.
• Ability to travel 30–40% of work time.
• UK citizen preferred or applicants with right to work in the UK.

Responsibilities

• Work with clients to understand technical requirements.
• Provide support on Solumina software implementation.
• Troubleshoot and resolve technical issues.
• Design and optimize technical solutions.
• Collaborate with internal teams to enhance customer experience.

Skills

Problem Solving

Communication

Technical Consulting

Software Development

Project Management

Adaptability

Education

Bachelor’s degree in computer science or related field

Tools

Java

JavaScript

Spring

Hibernate

Kubernetes

Git

React.js

SQL Server

Job description

Technical Services Consultant - United Kingdom

Join to apply for the Technical Services Consultant - United Kingdom role at iBase-t

We are seeking a Technical Services Consultant with a customer-focused mindset to provide expert technical guidance, implementation support, and troubleshooting for Solumina MES deployments. In this role, you will align technical solutions with business objectives to ensure seamless integration, optimisation, and maximum value for our clients.

The ideal candidate possesses strong problem-solving abilities, deep technical expertise, and excellent communication skills, with a commitment to delivering high‑impact solutions in a fast‑evolving, technology‑driven environment.

Skills & Qualification

• Education: Bachelor’s degree in computer science, Information Technology, Engineering, or a related field (or equivalent work experience).
• Experience: Proven experience (2–5 years) in software development, technical consulting, system integration, or IT services.
• Technical Skills:
  • Software Development & Programming: Java, JavaScript, Spring, Hibernate, REST APIs, microservices architecture
  • Databases: Oracle, SQL Server, SQL query
  • Web Technologies & Data Formats: XML, XSLT, JSON
  • Enterprise & Middleware Technologies: JEE, JMS, Tomcat, ActiveMQ
  • Containerization & Orchestration: Kubernetes
  • Version Control: Git
  • Frontend Development (Basic Knowledge): React.js, Redux, Node.js, Web UI
  • Software Development Concepts: lifecycles, Agile methodology, database concepts, integration design
  • Problem Solving: Strong analytical skills and ability to troubleshoot complex technical issues.
  • Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non‑technical audiences.
  • Project Management: Self‑starter capable of managing multiple projects and working independently and remotely.
  • Interpersonal Skills: Ability to build strong relationships with clients and work collaboratively with cross‑functional teams.
  • Adaptability: Flexibility to adapt to changing client needs and keep up with evolving technologies.
  • Citizenship: UK citizen preferred; alternatively, applicants with the right to work in the UK (including EU/EEA nationals) are welcome.
  • Travel: Able to travel 30–40% of work time.
• Preferred Experience:
  • Familiarity with manufacturing process, A&D industry, and MES system.
  • Experience in integrating MES with ERP and other enterprise systems.
  • Knowledge of IT infrastructure, cybersecurity, and cloud computing.
  • Experience or certification in AWS and Azure are a plus.

Responsibilities

• Work closely with clients and Business Service Consultants to understand customers’ technical requirements and business objectives.
• Provide hands‑on technical support on Solumina software implementation, including configuration, extension, and integration with other systems.
• Assist in troubleshooting and resolving technical issues, ensuring minimal downtime and maximum performance.
• Design, implement, and optimise technical solutions that align with client needs and industry best practices.
• Implement and configure integrations between Solumina and various systems.
• Act as a technical advisor, guiding clients on best practices and system enhancements.
• Educate and conduct workshops for clients and their IT teams to ensure they are proficient in using and integrating with Solumina and can leverage its capabilities.
• Collaborate with internal teams (Sales, Product Development, and Customer Care) to improve overall product functionality and customer experience.
• Maintain strong relationships with clients by providing ongoing support and proactive recommendations.
• Work with project team in the planning, prioritising and execution of assigned tasks, ensuring timely delivery and quality outcomes.
• Develop and maintain technical documentation to support customer requirements.
• Contribute to knowledge base to help clients and internal teams evolve best practices and recognise value from Solumina software.
• Provide feedback on product improvements and contribute to the continuous enhancement of services.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Information Technology

Industries

Software Development

Referrals increase your chances of interviewing at iBase‑t by 2x.