Technical Services Analyst: Migrations & Database Ops

Kinetic Software; Milton Keynes; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading software solutions provider in Milton Keynes is seeking a Technical Support Analyst to enable customers to access the latest software offerings. The ideal candidate will possess strong database management skills, problem-solving abilities, and a methodical approach to project planning. This role offers various benefits including 25 days holiday, wellbeing days, and enhanced pension contributions, in a people-first culture that promotes growth and wellbeing.

Benefits

25 days holiday plus bank holidays

Enhanced pension contributions

Performance-related bonus scheme

Regular team socials

Flexible benefits platform

Qualifications

• Strong technical proficiency and database management skills.
• Ability to manage and document project planning effectively.
• Strong risk management and problem-solving skills.

Responsibilities

• Enable customers to access the latest software offerings.
• Provide support for software updates and utilize customer feedback.
• Collaborate with stakeholders to meet service level agreements.

Skills

Strong understanding of database systems

Understanding of Client/Server software relationships

Knowledge of server infrastructure

Competent using remote access tools

Knowledge of SQL Server

Ability to review Microsoft Windows Server environments

Knowledge or exposure to Azure

Job description

A leading software solutions provider in Milton Keynes is seeking a Technical Support Analyst to enable customers to access the latest software offerings. The ideal candidate will possess strong database management skills, problem-solving abilities, and a methodical approach to project planning. This role offers various benefits including 25 days holiday, wellbeing days, and enhanced pension contributions, in a people-first culture that promotes growth and wellbeing.