Technical Manager

Tom Dixon; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading design brand in the UK is seeking a Technical Manager to handle compliance and quality assurance for its diverse product range, from furniture to textiles. The role requires a seasoned compliance expert with strong knowledge of international standards. The successful candidate will manage testing, liaise with suppliers, and lead sustainability initiatives while ensuring product safety and quality standards across global markets.

Benefits

Company Bonus scheme

Company Pension scheme

Staff discount - 65% off products

Health care scheme and wellbeing support

Extra day off for birthday

Retail and gym discounts

Social events and snacks

Qualifications

• Proven experience in product compliance and quality assurance in Furniture/Upholstery/Homewares.
• Strong knowledge of international product standards and testing protocols.
• Experience with global regulatory frameworks.

Responsibilities

• Define and manage product compliance requirements and testing programmes.
• Oversee product testing and resolve non-compliances.
• Manage communications with Leadership Team on compliance matters.

Skills

Attention to detail

Issue resolution

Supplier management

Project management

International product standards

Job description

2 days ago Be among the first 25 applicants

We are looking for a Technical Manager responsible for managing compliance and quality assurance across Furniture, Upholstery, Accessories, and Textiles to ensure products are safe, high-quality, and meet regulatory standards across global markets.

OUR STORY

Established in 2002, Tom Dixon is a British design and manufacturing brand with a commitment to innovation. We design, develop and sell extraordinary objects and spaces for everyday use, including lighting, furniture and accessories.

The company has launches new collections bi-annually at the Milan Furniture Fair and various innovative global events.

Our extraordinary head office is located at 1 Bagley Walk, Kings Cross, London, N1C 4PQ.

More information about us can be found at www.tomdixon.net.

KEY RESPONSIBILITIES

Reporting into the Director of Product, the Technical Manager is responsible for end-to-end management of compliance and quality assurance for Furniture, Upholstery, Accessories, and Textiles categories, including the following responsibilities:

• Define and manage product compliance requirements and testing programmes.
• Review and approve product briefs, technical drawings, specifications, materials, instructions, and labelling.
• Maintain technical documentation and declarations of conformity.
• Oversee product testing (including transit and drop tests) and resolve non-compliances.
• Support product development, sales, and customer service teams with technical advice and issue resolution.
• Liaise with suppliers to improve quality, resolve claims, and ensure compliance accountability.
• Lead market compliance programmes (UK, EU, USA, Canada, Asia-Pacific – China, Korea, Japan, Australia, New Zealand) and manage third-party compliance partners.
• Oversee supplier audits and manage chemical/hazardous material compliance (REACH, TSCA, VOCs).
• Support sustainability initiatives and provide data for customer compliance (FSC, SEDEX, EUDR, Lacey Act).
• Manage communications with the Leadership Team/key stakeholders on all compliance and quality-related matters.
• Manage and supervise the Senior Lighting Technologist.

ABOUT YOU

We are looking for a seasoned compliance expert capable of owning and leading the compliance and quality assurance across our product range. The ideal candidate would have:

• Proven experience in product compliance and quality assurance in Furniture/Upholstery/Homewares, with a strong focus on issue resolution.
• Strong knowledge of international product standards and testing protocols.
• Excellent attention to detail and documentation skills.
• Ability to manage multiple projects and collaborate across teams.
• Ability to effectively communicate with key stakeholders/leadership team.
• Strong sense of ownership and initiative
• Experience with supplier management and global regulatory frameworks.

About the Benefits

In addition to a competitive salary and generous holiday allowance some of the benefits we offer include:

• Company Bonus scheme
• Company Pension scheme
• Staff discount - 65% off Tom Dixon products and 25% discount in our restaurant
• Health care scheme, wellbeing support, employee assistance programme
• An extra day off for your birthday
• Perkbox, retail and gym discounts
• Social events and loads of free snacks in our kitchen

Our aim is to create a truly extraordinary workplace built on acceptance, respect, and inclusion, where everyone feels that they belong and can make a meaningful contribution. We encourage applicants regardless of religion, ethnicity, nationality, disability status, sex, sexual orientation, gender identity, family, or parental status.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management, Quality Assurance, and Supply Chain

• Industries

  Furniture and Home Furnishings Manufacturing, Retail Furniture and Home Furnishings, and Wholesale Furniture and Home Furnishings

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