Technical Hire Coordinator

Path Recruitment Ltd; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading construction hire company in the UK seeks a Technical Hire Coordinator to manage the customer journey and ensure exceptional service. The successful candidate will demonstrate strong communication and organisational skills, with the ability to use CRM systems effectively. The role offers competitive salary, attractive benefits including healthcare and pension schemes, and strong opportunities for progression in a supportive and modern office environment.

Benefits

23 days' annual leave plus bank holidays

Healthcare scheme

Pension scheme

Retail and lifestyle discount schemes

Strong progression opportunities

Modern office environment

Qualifications

• Experience in customer-focused roles with strong communication skills.
• Good attention to detail and organisational skills.
• Any knowledge of electrical principles or hire equipment is advantageous.

Responsibilities

• Manage the full customer journey ensuring exceptional service.
• Process contracts and hire administration accurately.
• Act as the main point of contact for customers and internal teams.

Skills

Strong communication skills

Excellent organisational skills

Confidence using CRM systems

Good commercial awareness

Job description

Technical Hire Coordinator

Join a leading construction hire business near Woolston as a Technical Hire Coordinator, offering strong benefits, modern offices, and real progression.

The Company

This well-established construction hire provider is known for its supportive culture, modern working environment, and commitment to developing its people. With impressive growth and award-winning service standards, this is an excellent opportunity to join a respected organisation as a Technical Hire Coordinator and become a key part of a collaborative, customer-focused team.

Key Benefits

• 23 days' annual leave plus bank holidays
• Salary up to £30,000 per annum
• Healthcare scheme
• Pension scheme
• Retail and lifestyle discount schemes
• Strong progression opportunities within a growing business
• Modern office environment

Key Responsibilities

As a Technical Hire Coordinator, you will manage the full customer journey, ensuring exceptional service and smooth coordination of construction hire requirements. A typical day includes:

• Acting as the main point of contact for customers and internal teams
• Processing contracts, quotes, and hire administration accurately
• Managing off-hire requests and closing jobs efficiently
• Responding professionally to queries and maintaining high service standards
• Using CRM data to identify upsell opportunities
• Maintaining product knowledge to give accurate technical support
• Proactively resolving issues to support operational excellence
• This Technical Hire Coordinator role is office-based near Birchwood within a busy, friendly team.

About You

• Strong communication skills and a customer-focused mindset
• Excellent organisational skills and attention to detail
• Confidence using CRM systems and digital tools
• Ability to problem-solve and manage changing workloads
• Good commercial awareness and proactive thinking
• Any knowledge of electrical principles or hire equipment is advantageous
• Experience in the hire or construction sector would support success as a Technical Hire Coordinator.

To be successful in this role, you may have worked as a: Hire Administrator, Hire Desk Coordinator, Customer Service Coordinator, Hire Controller, Technical Customer Advisor, Internal Sales Coordinator, Depot Administrator, Service Coordinator, Customer Support Executive, Equipment Hire Advisor.

Ready to take the next step in your career as a Technical Hire Coordinator? Apply today!