Technical Assistant

Costello Medical, Inc.; City of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare consulting company in the City of London is looking for a Technical Assistant to support software development and improve client project delivery. Candidates should have a proactive mindset, exceptional organisational skills, and fluency with Microsoft Office tools. The role offers a starting salary of £30,000 with opportunities for progression after initial periods. Join us to thrive in a fast-paced environment!

Qualifications

• Desire to continuously learn and develop technical skills.
• Exceptional organisational skills and the ability to maintain quality under pressure.
• Fluency in Microsoft Word, Excel, Outlook, and PowerPoint.

Responsibilities

• Propose ways to streamline processes and implement them.
• Advise on best practices and efficient software use.
• Conduct end-to-end testing of applications.

Skills

Learning and developing technical skills

Positive mindset

Organisational skills

Customer service

Attention to detail

Fluency with Microsoft Office

Tools

Microsoft Excel

Power BI

Visual Basic

Python

Job description

Technical Assistant – Costello Medical

Join to apply for the Technical Assistant role at Costello Medical.

About the role: The Technical Innovation and Development Division focuses on software development, automation, and research to support the wider company in improving client project delivery and increasing internal process efficiency. This cross‑functional role supports the software development team with bug testing and guidance document development while assisting the wider company in identifying and developing technical solutions to challenges for both the company and its clients.

We are a driven and ambitious cross‑divisional team growing rapidly and looking for someone who can thrive in a fast‑paced environment and help develop the role as the team and company expand. Opportunities for progression include project coordination responsibilities, eventual management roles, or specialising in a particular technical area.

Key Responsibilities

• Proactively propose ways to streamline processes and implement them.
• Advise colleagues on best practices and efficient use of third‑party software and internally developed applications.
• Research and support trials of new software and tools.
• Assist in developing reports and dashboards using Microsoft Excel, Power BI, and other data sources.
• Develop basic automation scripts such as Visual Basic macros and Python scripts.
• Complete support tasks for software development projects, including competitor research.
• Conduct end‑to‑end testing of internally developed applications and tools.
• Draft presentations and other documents, including user guides and training materials.

Qualifications & Skills

• Desire to continuously learn and develop technical skills.
• Positive, proactive, and innovative mindset.
• Aptitude for investigating software capabilities to fit company processes.
• Exceptional organisational skills, including prioritisation and time management.
• Ability to maintain delivery quality under competing demands.
• High productivity and flexibility to meet changing deadlines.
• Excellent customer service and communication, internally and externally.
• Disciplined handling of confidential information.
• Attention to detail and written accuracy.
• Excellent written English and arithmetic skills.
• Fluency with Microsoft Word, Excel, Outlook, and PowerPoint.

Recruitment Process

Our process includes a telephone interview with the Talent Acquisition team, followed by a technical assessment. Successful candidates are invited to a team interview and a competency‑based interview. Typical duration is around one month.

We are recruiting for start dates throughout 2022, including July and September. Other start dates may be available; please state your availability on the application form.

What We Offer

The starting salary is £30,000 with increases after 6 and 12 months and on promotion. Please click here to learn about our reward package and benefits: https://www.costellomedical.com/careers/benefits-package-in-the-uk/