Technical Analyst

gmassconsulting; City of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading FinTech consulting firm is looking for a Technical Analyst in London. The role involves acting as a technical liaison between clients and teams, guiding project delivery, and leveraging expertise in system architecture and infrastructure. Ideal candidates should have strong communication skills to manage both technical discussions and client engagement. A salary range of £50k-70k is offered based on experience, along with a permanent employment opportunity after 12 months.

Qualifications

• Strong Technical Analyst or BA with deep technical experience.
• Comfortable in client-facing roles with technical discussions.
• Excellent communication skills to engage stakeholders.

Responsibilities

• Act as technical liaison between clients and offshore teams.
• Lead technical discussions with clients on ITSM and architecture.
• Take ownership of the technical delivery lifecycle.

Skills

Technical Analysis

System Architecture

Infrastructure

Software Development

Client-facing Communication

Job description

Overview

We’re looking for a technically astute and highly motivated Technical Analyst to join our team, working with a leading FinTech client in London. This is a hands-on, strategic role where you’ll act as the technical voice in the room, bridging the gap between business needs and the underlying technology that powers solutions. The ideal candidate has a strong BA function mindset, can represent the technical landscape in meetings, speaks confidently about infrastructure, firewalls, architecture, and systems, and translates client conversations into actionable requirements for development and infrastructure teams.

Responsibilities

• Act as the technical liaison between client stakeholders and offshore engineering teams. Gather requirements with a strong understanding of technical architecture, infrastructure, firewalls, and system integration.
• Attend and lead technical discussions with clients, providing insight around ITSM, infrastructure design, technology architecture, and system development.
• Take ownership of the technical delivery lifecycle, guiding the process from scoping through to implementation.
• Collaborate with cross-functional internal teams (including DevOps, Infrastructure, and Hosting) to align priorities and manage technical dependencies.
• Provide regular updates to clients and internal stakeholders, translating complex technical details into clear, concise progress updates and decision points.
• Thrive in a fast-paced, ambiguous environment, defining structure and proactively solving problems, particularly in areas that require technical understanding beyond traditional BA responsibilities.

Requirements

• A strong Technical Analyst or BA with deep technical experience, particularly in system architecture, infrastructure, or software development.
• Comfortable in client-facing roles, with the ability to confidently discuss networking, security (e.g., firewalls), integration, and platform infrastructure.
• Familiarity with ITSM frameworks, system integration patterns, and technical project delivery.
• Excellent communication skills, able to engage with developers, infrastructure engineers, and non-technical stakeholders alike.

Benefits

• Salary: £50k-70k per annum, depending on experience
• Employment Type: Permanent, with an opportunity to go permanent at the client after 12 months
• Company: G MASS Consulting
• Impact: Opportunity to own and lead a process from the ground up, with meaningful influence within the organization

Job Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Analyst
• Industries: IT Services and IT Consulting