Technical Account Manager

Hobson Craig; Redditch; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading manufacturing company in Redditch is seeking a Technical Account Manager to ensure customer satisfaction and manage assigned accounts. The ideal candidate has experience in technical account management, basic CAD skills, and proficiency in Microsoft Office. This full-time role offers a salary of £30-£35k per annum and benefits such as private medical insurance and employee discounts.

Benefits

Private medical insurance

Employee discounts

Staff social events

Free parking

Qualifications

• Proven experience in technical account management or sales engineering.
• Basic CAD expertise is required.
• Proficient in Microsoft Office applications.

Responsibilities

• Be the primary contact for assigned customer accounts.
• Ensure customer satisfaction and retention.
• Prepare detailed quotations based on client specifications.

Skills

Technical account management experience

Basic CAD expertise

Microsoft Office proficiency

Strong interpersonal skills

Problem solving skills

Tools

ERP/CRM systems

Job description

Overview

The company is an established and leading manufacturer of products and systems to various industries such as defence, rail, automotive and marine. They are seeking to recruit a Technical Account Manager for their operations in the Redditch area.

Salary - £30-£35k per annum.

Hours of work are: Monday to Thursday 7.30am to 4.30pm and Friday 7.30am to 1.30pm.

Benefits include private medical insurance, employee discounts, staff social events, free parking.

Responsibilities

• Be the primary contact for assigned customer accounts, continuously ensuring customer satisfaction and able to retain existing clients.
• Understanding of client requirements, applications and technical support.
• Preparation detailed quotations based on client specifications and project scope.
• Ensure quotations are in line with company pricing structure.
• Monitoring account performance and to identify the opportunities for growth.
• Follow up support on quotations.
• Create and modify CAD technical drawings.
• Co-ordinate internally with engineering, production and logistics teams to ensure smooth and accurate delivery of solutions.

Qualifications and experience

• Proven experience in technical account management, sales engineering or a similar role.
• Basic CAD expertise.
• Proficient in Microsoft Office.
• Strong interpersonal / communications skills.
• Pro-active approach and good problem solver.
• Ant experience of ERP/CRM systems will be advantageous.

The company are based in Redditch so is commutable from Birmingham, Bromsgrove, Alcester, Solihull, Worcester, Droitwich, Dudley, Stratford upon Avon, Evesham.

Please apply now to be considered for the vacancy!

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Seniority level

• Entry level

Employment type

• Full-time

Job function

• Industries

Industries

• Marketing Services

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