Tech-Savvy Customer Solutions Specialist

Vodafone Australia; Preston; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading telecommunications company in Preston is seeking a Customer Champion to connect with customers and provide them with the best value and advice on technological solutions. You will engage with customers, provide troubleshooting support, and participate in training to enhance your knowledge in a dynamic environment. The role offers flexibility with guaranteed hours as well as additional shifts, a competitive salary, and various leave benefits including parental and volunteer leave.

Benefits

Competitive salary with rewards

Unlimited calls, texts, and data SIM plan

Comprehensive leave benefits

In-depth training on latest tech

Career advancement opportunities

Qualifications

• Bring joy and enthusiasm to every customer interaction.
• Possess a keen interest in learning about the latest gadgets and trends.
• Demonstrate positive energy and attentiveness to others.

Responsibilities

• Be a customer champion and help customers with technology.
• Ensure customers receive the best value and advice.
• Provide troubleshooting support for customers' queries.

Skills

Excellent communication

Adaptability

Interest in technology

Job description

A leading telecommunications company in Preston is seeking a Customer Champion to connect with customers and provide them with the best value and advice on technological solutions. You will engage with customers, provide troubleshooting support, and participate in training to enhance your knowledge in a dynamic environment. The role offers flexibility with guaranteed hours as well as additional shifts, a competitive salary, and various leave benefits including parental and volunteer leave.