Team Manager at Boux Avenue

Metrocentre; Gateshead; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail store in Gateshead is seeking a Team Manager to support the Store Manager in driving sales and developing the team. The ideal candidate will have proven retail management experience, a passion for customer service, and the ability to motivate a diverse team. You will oversee key operational controls and be a brand ambassador. Benefits include a competitive salary, generous holiday allowance, and staff discounts. Apply now to join a fun and supportive environment!

Benefits

Competitive salary

Generous holiday allowance

Staff discounts

Social events

Qualifications

• Proven retail management experience at supervisor level or above.
• A genuine passion for the Boux brand and ability to inspire others.
• Experience in a fast-paced, multi-tasking retail environment.

Responsibilities

• Maximise sales through excellent selling and customer service.
• Support the Store Manager in recruiting and developing the team.
• Be a brand ambassador and inspire colleagues.

Skills

Retail management experience

Customer service focus

Motivational skills

Organisational skills

Proactive approach

Job description

Title: Team Manager
Full or Part Time: Full time
Hours per Week: 40

Description:
We’re looking for a confident, motivated and enthusiastic Team Manager to join the team. In this role, you’ll support the Store Manager in driving sales, developing the team, and delivering an exceptional Boux Avenue shopping experience.

What will your duties be as a Team Manager?

• Maximise sales through excellent selling and customer service
• Support the Store Manager in recruiting, developing and motivating the team
• Be a brand ambassador, showing passion for Boux Avenue and inspiring colleagues to do the same
• Maintain all management controls including stock, security, admin, cost control, health & safety and shrinkage
• Introduce new promotions, the Loyalty scheme and bra fit services with enthusiasm
• Give timely and constructive feedback to colleagues on goals, targets and performance
• Coach the team to consistently deliver outstanding customer service
• Support the Store Manager in achieving Balanced Score Card objectives

What are we looking for in you?

• Proven retail management experience (supervisor level or above)
• A genuine passion for the Boux brand with the ability to inspire others
• Experience working in a fast-paced, multi-tasking retail environment
• A strong focus on customer service and delivering standout experiences
• The ability to motivate a team and recognise individual strengths
• Strong organisational skills and the ability to adapt plans when needed
• A positive, proactive approach to change

Are there any benefits?
You’ll receive a competitive salary, generous holiday allowance, a fun and supportive working environment with regular social events, and staff discounts across Boux Avenue, Ryman and Robert Dyas.

Closing Date: 31-01-2026