Team Leader – Hospitality Coach for Guest Experience

Stonegate Pub Company; Dudsbury; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading pub operator is looking for a Team Leader at Horns Inn in Dudsbury. This role involves supporting and motivating a team to provide excellent guest experiences. Responsibilities include coaching staff, ensuring compliance with standards, and creating a welcoming atmosphere. Candidates must be at least 18 years old due to alcohol sales. The position offers several perks and opportunities for personal development within the pub industry.

Benefits

25% off food and drink via the MiXR App

Access to discounts through Xtra Rewards

VIP entry to pubs and bars

Discounted rates at David Lloyd and PureGym

Early access to earned wages through Stream

Qualifications

• Must be at least 18 years old due to alcohol sales responsibilities.

Responsibilities

• Support, coach, and mentor your team.
• Work with management to deliver the pub's vision.
• Ensure compliance with standards.
• Create a welcoming atmosphere for guests.

Skills

Team coaching ability

Customer service mindset

Attention to detail

Job description

A leading pub operator is looking for a Team Leader at Horns Inn in Dudsbury. This role involves supporting and motivating a team to provide excellent guest experiences. Responsibilities include coaching staff, ensuring compliance with standards, and creating a welcoming atmosphere. Candidates must be at least 18 years old due to alcohol sales. The position offers several perks and opportunities for personal development within the pub industry.