Team Leader - Field Services

Detectronic Limited; Worthing; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading provider of wastewater solutions in Worthing is seeking a Field Service Team Leader to oversee a team on-site. You will be responsible for ensuring quality work, compliance with health and safety policies, and maintaining customer satisfaction. The ideal candidate will have field service experience and a strong understanding of the water industry. Competitive salary and comprehensive benefits are offered.

Benefits

Enhanced maternity, paternity and adoption pay

Company pension

Life assurance scheme (x4 salary)

Medicash Plan

Refer a friend scheme

Employee assistance programme

Competitive annual leave plus bank holidays

Training and career progression opportunities

Qualifications

• Proven experience in a similar field-based or technical role.
• Ability to communicate effectively with clients on-site.
• Full clean UK driving licence required.

Responsibilities

• Lead a team of technicians to ensure quality work and safety compliance.
• Install and maintain equipment onsite, diagnosing issues as needed.
• Provide feedback and support for continuous improvement.

Skills

Field service experience

Understanding of water and wastewater industry

Ability to use hand tools

Customer-focused attitude

Job description

Field Service Team Leader

Worthing | Permanent (40 hours) | Competitive Salary Plus Benefits

About the role:

• Lead a team on-site composed of an Assistant Field Service Technician or Field Service Technician ensuring quality work and health & safety compliance.
• Work safely and effectively as part of a one- to three-person crew installing and maintaining equipment onsite, diagnosing problems and taking appropriate action with minimal supervision.
• Provide feedback to managers for performance reviews and project improvements.
• Take ownership of designated Field Services H&S tasks.
• Train and support Assistants and Technicians on the job.
• Safely operate and maintain company vehicles; report defects promptly.
• Complete all site works to client satisfaction.
• Clean, secure, and care for company vehicles, tools, and equipment.
• Handle loading/unloading materials safely and correctly with a high regard for health & safety.
• Follow all company H&S policies, RAMS, and wear correct PPE.
• Engage with clients on-site to communicate progress and offer support.
• Share feedback and ideas with supervisors for continuous improvement.

About you:

• Proven experience in a similar field-based or technical role is essential.
• Strong understanding of the water and wastewater industry is advantageous.
• Ability to use a range of hand tools to install, maintain, and troubleshoot monitoring equipment.
• Professional, approachable, and positive "can-do" attitude.
• Self-motivated with a drive to succeed and deliver high-quality work.
• Customer-focused with a commitment to right-first-time delivery.
• Full clean UK driving licence.
• Right to work in the UK is essential.

What we can offer you:

• Enhanced maternity, paternity and adoption pay and leave
• Company pension
• Life assurance scheme (x4 salary)
• Medicash Plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants
• Refer a friend scheme
• Employee assistance programme (access to GP appointments and mental health support)
• Competitive annual leave plus bank holidays
• Training and career progression opportunities

About Us

Almost everyone wants their career to be meaningful and fulfilling, working in the water industry sector can be just that. Helping water companies throughout the world to manage their complex wastewater sewer networks, prevent flooding, reduce pollution and improve rivers and bathing water. Detectronic Ltd specialises in the design, manufacture and installation of wastewater flow, level and water quality monitoring equipment for smart network monitoring of sewerage, wastewater and trade effluent.

Equality and diversity statement

Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.