Team Leader - Dundee

Cineworld Cinemas Ltd; Dundee; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading cinema operator in Dundee is seeking a Team Leader to provide exceptional leadership and customer service. This role involves cash handling, food stock control, and staff training. As a Team Leader, you will ensure a safe and clean environment while addressing customer complaints and driving sales. Benefits include free movies, discounts, and a contributory pension scheme. If you're aiming to develop your skills and advance your career at a prominent cinema, apply now!

Benefits

Free movies

Cinepass with complimentary visits

28 days holiday per year

Contributory pension scheme

Cash back healthcare plan

Eye care scheme

Retail incentives

Qualifications

• Proven experience in cash handling and reconciliation.
• Strong communication skills for dealing with large groups.
• Ability to train and coach team members effectively.

Responsibilities

• Lead the team to deliver a superior standard of service.
• Monitor compliance and maintain cleanliness standards.
• Address customer complaints promptly and professionally.

Skills

Cash Handling

Food Handling

Customer Service

Leadership

IT Systems

Compliance Monitoring

Job description

Team Leader

If it is a little more responsibility that you are after, the Team Leaderrole is just for you. You and your team will be out there as the face of Cineworld, striving to deliver an unrivalled cinema experience for all Cineworld customers. In addition to providing leadership and support to the Teammembers you will be providing a superior standard of service to our customers and making sure everyone has a great time in a safe and clean environment.

Responsibilities include but are not limited to:

• Cash Handling (Including Reconciliation)
• Food Handling and Stock Control
• Use of Technology (e.g IT Systems,Till Operations, Telephones)
• Cleaning
• Increasing Sales
• Maintaining Standards
• Dealing Face to Face with Large Groups of People
• Addressing and Resolving Complaints
• Induction and Training of TeamMembers
• Coaching TeamMembers
• Monitoring Compliance and Maintaining Standards

In return for your hard work and commitment, FREE MOVIES are just one of the benefits we offer.

Not only may you be able to see films before they’re open to the public, you will also be eligible for the Cineworld Cinepass which entitles you and a guest complimentary cinema visits and discounts on food and drink, so you can all enjoy a night at the movies on us!

Cineworld Cinemas offers a wide variety of benefits; all employees are entitled to 28 days holiday per year, you may also want to join our contributory pension scheme, cash back healthcare plan and eye care scheme.

In addition to this we also offer retail incentives and in house competitions where you can win amazing prizes!

At Cineworld we review our benefits on a regular basis and there are lots more rewards to come! *Terms and conditions apply to some benefits.

A Team Leaderrole within Cineworld Cinemas may provide the path to reach your career aspirations. There is the opportunity to obtain a wealth of experience and develop your skills to potentially progress to a Cinema Manager. If you are looking for all of the above and more, apply now!