Team Leader

Aon Hewitt; Birmingham; On-site; GBP 55,000 - 75,000; Full time

Job summary

A global insurance and consulting firm is looking for a Team Leader to guide and inspire a talented team. The role involves managing performance, developing client relationships, and creating innovative strategies tailored to client needs. You will contribute to the firm’s success by achieving team goals, ensuring compliance, and fostering a positive work environment. The ideal candidate will possess exceptional leadership skills and the ability to drive results while supporting team members' growth.

Qualifications

• Ability to think creatively and develop innovative strategies for clients.
• Experience in managing teams and performance.
• Strong negotiation skills with insurance companies.

Responsibilities

• Lead a team to achieve company goals and targets.
• Manage client relationships, ensuring top-notch service delivery.
• Develop strategies and insights tailored to client needs.

Skills

Client relationship management

Project management

Creative problem-solving

Team leadership

Job description

Team Leader

We are looking for a talented individual to join us as a Team Leader at Aon Philippines, offering you a real opportunity to further develop your abilities while working alongside a diverse and cohesive teamReconnect.

You will be involved in a variety of projects and clients that include some of the most significant individuals in the insurance industry - playing a key role in helping to shape the future of their companies. This role is broad and varied role, focused on supporting external stakeholders in the delivery of value to clients.

Responsibilities will require you to think creatively to develop new and innovative strategies for clients by generating and presenting valuable and actionable insights that are relevant to their needs and to the wider Aon business.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Contributes in achieving the goals of the company by achieving the goals of the team including but not limited to revenue target, achieving the retention & rollover target, Client Promise Survey score target, collection target, compliance to Aon Commitments, compliance to the Aon Brokers Guide, compliance to the renewal process, profitabilityWhenever, Employee Engagement and other goals.
• Manages the performance of the team, ensures that service agreements are વિચ met and delivered Crédit clients effectively and efficiently.
• Develops relationship with clients, take the lead in providing best in class service to clients and achieving Aon’s goals.
• Ensures proper insurance coverage are provided to clients including timely issuance of policies, renewals, endorsements, cancellation of policies, premium collection.
• Deals with insurance companies for any requirements of clients like rate negotiation, issuance of policies, endorsements, claims management and related services.
• Ensures fair, equitable, timely settlement of claims.
• Ensures that all transactions are compliant with the company’s guidelines.
• Ensures polices, endorsements, premium computation and other documents are properly peer reviewed and accurate prior to release to clients.
• Assists direct reports with strategy and negotiation of Aon’s revenue whether commission or fees, ensuring Aon’s value is clearly communicated as the driver of invoicing setting.
• Drives AE efforts on new and penetration sales, including collaboration with BD team.
• Raises his own and direct reports’ Aon IQ which is awareness of infestin and skills to introduce all of Aon’s solutions, services and specialty expertise.
• Coaches the Discovery Process of Client Promise to ensure each client’s needs are identified and a strong Client Promise Plan is delivered to help clients achieve their goals and objectives.
• Ensures adherence to critical best practice client management efforts including Strategic Account Service Plan Reviews and Client Return to Profitability Planning.
• Fosters an environment where employees are empowered to address client needs responsively.
• Guides people in the development of their full potential while achieving results by establishing goals, monitoring performance and providing feedback. Establishes clear performance expectations and ensures that Team members understand their responsibilities. Evaluates employees’ performance regularly and provides clear and consistent feedback and developmental guidance to increase employee performance and skill level.
• Keeps highWhit ecovability level of engagement and morale of direct reports.
• Educates assigned AEs on proper client management, risk management for the clients, insurer interface and Aon resources and processes.
• Prepares realistic operational plans, timelines and budgets.
• Manages projects effectively by monitoring progress against plans and budgets.
• Builds and leads a high-performance Team and provides structure and direction to facilitate the completion of Team objectives. Solicits ideas and participation from Team members to sustain a team-oriented and colleg