Team Administrator - Support for Mental Health Services

NHS; Peterlee; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare provider is seeking a dedicated Team Administrator to support the East Durham Getting Help Service for 12 months. This full-time role involves providing efficient administrative support and being the first point of contact for service users and carers. Candidates must possess excellent communication skills, a Level 3 qualification in Business Administration or equivalent, and prior experience in a customer service environment. Salary ranges from £24,937 to £26,598 per annum, pro rata. The position is located in Peterlee, England.

Qualifications

• Level 3 Qualification in relevant field or equivalent experience.
• Key skills/functional skills in literacy and numeracy Level 2.
• RSA Level 2 or equivalent Secretarial/administrative experience.

Responsibilities

• Provide efficient support to the East Durham Getting Help Service.
• First point of contact for service users, families, and carers.
• Handle enquiries with confidentiality and sensitivity.

Skills

Excellent communication skills

Organisational skills

Customer service experience

Education

Level 3 Qualification in Business Administration or equivalent

Literacy and numeracy Level 2

Tools

Microsoft Office

Job description

A healthcare provider is seeking a dedicated Team Administrator to support the East Durham Getting Help Service for 12 months. This full-time role involves providing efficient administrative support and being the first point of contact for service users and carers. Candidates must possess excellent communication skills, a Level 3 qualification in Business Administration or equivalent, and prior experience in a customer service environment. Salary ranges from £24,937 to £26,598 per annum, pro rata. The position is located in Peterlee, England.