Team Administrator

Young Crisis Hub; City of London; On-site; GBP 23,000; Full time

Job summary

A supportive mental health organization is seeking a Team Administrator to manage property sourcing and maintenance, facilitating team communication and compliance. The ideal candidate will have strong organizational and communication skills, along with proficiency in Microsoft Office and property management software. This full-time role offers a salary of £22,500 PA, with responsibilities encompassing various administrative tasks to support a dynamic team.

Qualifications

• Strong organizational skills are essential for managing various tasks.
• Excellent communication is required for internal and external interactions.
• Proficiency in Microsoft Office is necessary for documentation and reporting.

Responsibilities

• Source appropriate properties within agreed timeframes.
• Manage properties to ensure they remain in excellent condition.
• Oversee and manage Microsoft licenses for compliance.
• Administer staff logins for various systems.
• Answer calls through the main phone line professionally.
• Maintain and update the team’s OneNote system.
• Create and manage staff WhatsApp groups for communication.

Skills

Strong organizational skills

Excellent communication abilities

Proficiency in Microsoft Office

Property management software proficiency

Job description

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This range is provided by Young Crisis Hub. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

About the Company

Young Crisis Hub a CQC‑regulated provider delivering bespoke, therapeutic care and support for children and young people with high-level needs. Grounded in relational neuroscience and trauma-informed practice, our goal is to help young individuals return to their developmental pathway and reach their full potential. Our mission is to deliver high-quality, relational care that empowers young people in crisis to build safe, stable, and fulfilling lives.

We believe that every young person deserves support that is not only professional, but human – grounded in empathy, built on trust, and designed to meet their unique needs.

About the Role

We're looking to hire a Team Administrator to join Young Crisis Hub. The role involves managing various aspects of property sourcing and maintenance, ensuring compliance, and facilitating effective communication within the team.

Responsibilities

• Property Sourcing and Management: Source appropriate properties within agreed timeframes.
• Property Maintenance: Manage all properties to ensure they remain in excellent condition, including liaising with and coordinating contractors for maintenance and repairs.
• Procurement: Manage purchase orders, ensuring all requests and approvals are processed efficiently and in line with company procedures.
• Systems Administration: Oversee and manage all Microsoft licenses, ensuring compliance and accessibility for all users.
• Platform Management: Administer and maintain staff logins for Flexebee, QCS, and ClearCare systems, ensuring accuracy and access control.
• Telephone Management: Answer calls through the main phone line professionally and promptly.
• Team Organisation: Maintain and update the team’s OneNote system, ensuring information is clear, accessible, and up to date.
• Internal Communication: Create and manage staff WhatsApp groups to support effective communication across teams.
• Meeting Support: Take minutes during clinical review meetings and ensure these are completed and shared with the Operational Director.
• Compliance Support: Support and/or complete compliance procedures as required.
• SharePoint Administration: Act as the SharePoint administrator, maintaining document structures, permissions, and updates.
• Business Support: Assist with monthly business updates by collating information, tracking progress of actions, and ensuring all minutes and reports are accurately filed.
• Governance Communication: Produce and distribute a monthly governance newsletter.
• Staff Communication: Create and issue a monthly staff newsletter to share updates, achievements, and key information.
• Referral Tracking: Maintain and regularly update the referral tracker to ensure accurate and up-to-date information is available to the management team.

Required Skills

• Strong organizational skills.
• Excellent communication abilities.
• Proficiency in Microsoft Office and property management software.

Preferred Skills

• Experience in property management.
• Familiarity with compliance procedures.
• Ability to work collaboratively in a team environment.

Pay range and compensation package

£22,500 PA

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices and encourage applications from all qualified individuals.

Seniority level

Entry level

Employment type

Full-time

Job function

Administrative

Industries

Mental Health Care and Administrative and Support Services

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