Talent Operations Coordinator

Publicis Groupe; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading global communications company is seeking a Talent Coordinator to join its UK Talent Operations team in London. This hybrid role involves building relationships within the team, managing employee lifecycle tasks like onboarding, and improving employee experiences. Ideal candidates will have strong organizational skills, a passion for HR, and the ability to thrive in a fast-paced environment. The position offers an initial salary of £28,850, with flexibility to work from home two days a week.

Qualifications

• Strong organisational and administrative skills to support a busy team.
• Confident communicator capable of handling complex information.
• Discreet and operate with integrity and trust.
• Resourceful and focused on accuracy and quality.
• Collaborative and enjoyable to work with.
• Comfortable in a fast-paced, creative environment.
• Continuous improvement mindset with agile work ability.
• HR systems experience is desirable.
• Passion for delivering excellent service.
• Interest in marketing and digital environments.
• Confident with Microsoft Office tools.

Responsibilities

• Build strong relationships within the Talent team and agencies.
• Manage the full employee lifecycle, including onboarding and offboarding.
• Ensure accurate employee data management in compliance with GDPR.
• Support Talent Management with meetings and administrative tasks.
• Coordinate payroll and benefits administration.
• Oversee probation and performance review processes.
• Process invoices and maintain records accurately.
• Identify improvement opportunities and contribute to Talent projects.

Skills

Organisational skills

Communication skills

Discretion

Detail-oriented

Interpersonal skills

Adaptability

Resilience

HR systems knowledge

Microsoft Office proficiency

Job description

Company description

Publicis Groupe is one of theworld’s largest communications holding companies, present in over 110 countries and employing about 100,000 professionals. The Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation.

OVERVIEW

Publicis Groupe is one of theworld’s largest communications holding companies, present in over 110 countries and employing about 100,000 professionals. The Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation.

HELPING OUR CLIENTS UNLOCK GROWTH IN THE PLATFORM WORLD

Our clients compete in the platform world,ម— a Solutions oriented marketplace between creators and consumers, between speakers and listeners, and between buyers and sellers. To thrive in the platform world, companies must continue to innovate their products and business models. Four imperatives (1. Real Identity, 2. Dynamic, Diverse and Disruptive Creativity 3. Smart Media and 4. Direct Relationships) via our suite of world‑class agencies, are necessary for modern brands to win in the platform world.

THE SPIRIT OF VIVA LA DIFFERENCE

Viva La Difference is deeply rooted in everything we do. It has always been in our DNA. From the birth of Publicis, 94 years ago, when Marcel Bleustein-Blanchet, our founder, invented French advertising, Viva La Difference expresses how we value and respect each individual and recognize what makes us distinctive.

Overview

Here at Publicis, creativity meets innovation!

We have an exciting opportunity to join our UK Talent Operations team (HR) as a Talent Coordinator. The Talent team is made up of Talent Operations, Learning and Development, Employer Relations, Talent Acquisition, Reward, Talent Partnering and DE&I. Our Talent team, traditionally known as Human Resources, is responsible for partnering across our dedicated brands. You will play a vital role in supporting the business and wider Talent team by acting as the first point of contact for various Talent queries, promoting and delivering a great Talent experience. This includes supporting initiatives that attract the best talent from diverse backgrounds объ- and onboarding new recruits, to enhancing the employee experience throughout their employee lifecycle.

The head office is based in London and there will be a requirement to be in London 3 days per week. Your remaining 2 days per week will be working from home. At Publicis Groupe we are passionate about flexible working so the opportunity to work from home is part of what we do. This is an exciting opportunity to be part of our incredible Talent journey. If you are passionate about enhancing employee lifecycle, possess exceptional organisational skills, and thrive in fast‑paced, creative atmosphere, this opportunity awaits you. Join us in shaping the future of marketing and digital transformation at Publicis Groupe!

Responsibilities

Key Responsibilities

• Building strong relationships across the Talent team and wider agencies, acting as the first point of contact for employee queries andвел resolving or escalating issues across payroll, benefits, holiday, sickness and Talent systems.
• Managing the full employee lifecycle, including onboarding and offboarding, contract changes, parental and special leave, and delivering a consistently high‑quality employee experience.
• Maintaining accurate employee data across systems in line with GDPR, including joiners, leavers, and Right to Work checks, and ensuring ongoing compliance.
• Supporting Talent Management with ER meetings, including note‑taking, and providing high‑quality transactional support within agreed SLAs.
• Working closely with Payroll and Benefits on pre‑payroll administration, benefits enrollment, and record maintenance.
• Coordinating probation and performance review processes end to end, escalating where needed, and monitoring holiday and absence records.
• Processing invoices and POs accurately and on time where required.
• Continuously improving processes, service delivery, and customer experience, supported by people data such as joiner surveys and exit interviews.
• Identifying improvement opportunities, supporting change, delivering training where needed, and contributing to Talent strategy projects and the wider Publicis Groupe culture.

Qualifications

Key Competencies and Skills

• Strong organisational and administrative skills, with the ability to support a busy team.
• A confident communicator, able to understand and work with complex information.
• Naturally discreet, operating with integrity, trust, and due diligence, and living our values.
• Resourceful, detail‑oriented, and focused on accuracy, quality and delivery.
• Collaborative with strong interpersonal skills – down to earth and enjoyable to work with.
• Comfortable working in a fast‑paced, creative environment and adaptable to changing priorities.
• Resilient with a continuous‑improvement and growth mindset, able to think on your feet and work in an agile way.
• Experience using HR systems and databases (desirable).
• Passionate about delivering an excellent service for our people.
• Interest in marketing and confidence operating in a digital environment.
• Confident using Microsoft Office, including Excel, Word, PowerPoint, and Outlook.

Additional information

Employees joining The Pack, an early careers programme that connects, supports and develops you to kick‑start your career with us, initially start with an annual salary of £28,850.

Here’s what to expect when you apply:

1. Online application – submit your details through our careers site.
2. Online assessment – you’ll receive an email from our partner Arctic Shores with a link to complete.
3. Recruiter call – a chat with one of our recruiters to learn more about you and the role.
4. Two‑stage interview process – meet with the team who will ask you a series of skills and strength‑based questions.

Publicis Groupe operates a hybrid working pattern with full‑time employees being office‑based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your(com too likely? ) Talent Acquisition Partner. We will vaja possibility adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

#DNI