Systems Administrator

Dogs Trust Company Limited; Remote; GBP 36,000 - 43,000; Full time

Job summary

A non-profit organization in London is seeking a Systems Administrator to manage Salesforce platforms and connected systems, ensuring operational security and efficiency. The role involves resolving incidents, monitoring data security, and fostering continuous improvement through effective documentation and user enablement. Ideal candidates will have solid problem-solving abilities, GDPR awareness, and experience in user management. A supportive IT culture fosters creativity and collaboration, with flexible remote work options.

Qualifications

• Experience in user management and system configurations on Salesforce.
• Good understanding of GDPR and access controls.
• Practical problem-solving skills in IT environments.

Responsibilities

• Administer Salesforce and connected platforms, managing users and permissions.
• Triage and resolve incidents and maintain platform health.
• Monitor data quality, security, and compliance.

Skills

User management

Problem-solving

Documentation

Collaboration

Communication

GDPR knowledge

Tools

Salesforce

Gearset

GitHub

ITSM platforms

Job description

Systems Administrator

Application Deadline: 31 December 2025

Department: IT

Employment Type: Permanent - Full Time

Location: London

Compensation: £42,500 per year + Benefits

Description

Do you enjoy keeping complex platforms running smoothly and making processes better?

At Dogs Trust, we’re looking for a Systems Administrator to support our busy, multi-team platform and connected systems, ensure everything runs securely and efficiently, and deliver small but impactful improvements every day; while offering real opportunities to specialise, develop your skills and grow your career.

What does this role do?

As a Systems Administrator you will:

• Administer Salesforce and connected platforms, managing users, permissions, flows, and system configurations.
• Triage and resolve incidents and service requests, maintaining platform health and housekeeping. Support releases, DevOps, and integrations, ensuring safe and compliant deployments.
• Monitor data quality, security, and compliance, including GDPR and access controls.
• Drive continuous improvement through documentation, process updates, and user enablement.

Could this be you?

We’re looking for a skilled Systems Administrator with experience in users, permissions, Flows, page layouts, and record types, ideally in multi-environment setups. You’ll be a practical problem-solver with a good understanding of GDPR and access controls, clear communication, strong documentation habits, and a collaborative approach, with a willingness to learn tools like Gearset, GitHub, and ITSM platforms.

A little about us:

You’ll be part of a skilled and supportive IT team that values curiosity, creativity, and collaboration. We work across a variety of exciting initiatives; from developing digital platforms that help dog owners to enhancing volunteer and data systems that expand our impact. Our culture is friendly, flexible, and purpose-driven, with most of your time spent working from home and regular, focused collaboration days in our London office. It’s an environment where people share ideas, learn from each other, and take pride in building technology that truly makes a difference.

Interviews for this position will take place w/c 12th January 2026.