Support Worker

Milestones Trust; Weston-super-Mare; On-site; GBP 10,000 - 40,000; Full time

Job summary

A local care charity in Weston-super-Mare is seeking a Support Worker for night shifts. The role involves overseeing residents' wellbeing, promoting positive mental health, and providing personal care. Ideal candidates should possess compassion and good communication skills. Training is provided for those new to the sector. A competitive pay package and various employee benefits are offered. If you’re passionate about making a difference, we encourage you to apply.

Benefits

30 days annual leave

Company pension scheme

Learning and development opportunities

Health Cash Plan

Generous Maternity/Paternity pay

Pay on demand using Dayforce Wallet

Employee referral scheme

Qualifications

• Experience in care is desirable but not essential; training will be provided.
• Must be willing to undertake medication competency training.

Responsibilities

• Support positive sleep hygiene and emotional health.
• Engage in infection control tasks.
• Monitor health and wellbeing for residents.

Skills

Compassion

Communication skills

Teamwork

Emotional intelligence

Job description

Support Worker - Weston-Super-Mare (Waking Nights)

Weston-super-Mare, UK

Job Description

Posted Thursday 29 January 2026 at 00:00 | Expires Thursday 12 February 2026 at 23:59

£12.91 per hour, increasing to £13.53 per hour on 1st April 2026 + £500 Welcome bonus

At Milestones Trust, we understand that to build the right support for a person we need to understand their individual care needs, wants, and ambitions and to adapt to their changing circumstances and desires as they progress through life.

Felix House is a 24 hour residential nursing service for 11 adults with enduring mental health and support needs.

At Felix House we support people to manage and maintain their mental health and wellbeing, and learn skills required to regain their independence and empower them to move on to more independent accommodation.

Experience within the sector is desirable but not essential, as we will provide you with training required to carry out your duties. If you have good values, are kind and compassionate and want to make a difference in peoples’ lives, we want you.

As a night support worker, your duties will include supporting positive sleep hygiene, promoting emotional support, monitoring health and wellbeing, record keeping and engaging in a variety of infection control tasks to maintain infection control standards within the service. You will be required to engage in staff meetings and regular supervisions with your line manager, which will be held within office hours at least once a month.

You will ensure that the people we support are at the centre of their support package. This may include accessing the in-house development programme that includes bite-sized workshops, like IT skills, life skills, relaxation techniques, healthy eating and exercise.

You will also support them in developing and maintaining relationships with family and friends, and accessing external programmes and activities, such as bush craft, job skills, volunteering, assertiveness skills and art and woodwork classes.

Supporting with administering medication is a requirement of this role so a willingness to undertake medication competency training is essential.

The successful Support Worker will have a caring manner and a tolerant nature, be able to work proactively, both collaboratively with the team and lone working, while supporting the people to meet their goals and aspirations in the community setting.

You will have excellent communication skills, emotional intelligence and maturity and will be willing to engage in training and learning to support the development of yourself and those around you.

At Milestones Trust we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity that we are today. In return, we are committed to rewarding you with acompetitive pay and benefits package including:

• 30 days annual leave entitlement (including all recognised public holidays)
• Company pension scheme, to help grow your retirement pot
• Learning and development opportunities to help you to build your career, including a comprehensive induction programme, and the opportunity to undertake further qualifications
• Health Cash Plan on completion of probation giving you access to a minimum of £695 cash back for health treatments e.g. dental, therapies, optical, maternity/paternity, NHS prescriptions etc.
• Generous Occupational Maternity/Paternity pay
• Get paid when you want – access your money as you earn it and request your earnings before payday using Dayforce Wallet
• An employee referral scheme that allows you to earn money for referring friends and family.

We pride ourselves with delivering the best person centred care, treatment and support, to enable people to live the lives they choose, to meet their goals and aspirations.

For an informal discussion about the role please contact or Laura Tolan, Service Manager, on 01934613998.

By applying for this role, you acknowledge that your personal data will be processed in accordance with our recruitment guidelines and applicable data protection laws.Please see ourPrivacy Notice for more details.

Please refer to ourRefer a Friend policy for full details of eligibility and terms.

Milestones Trust is committed to the safeguarding and welfare of all the individuals that it supports, it expects the same commitment from all employees. If successful at interview an enhanced DBS check will take place. (Formerly CRB) A criminal record is not necessarily a barrier to recruitment. Committed to Equality and Diversity for all. Registered Charity No. 294377.