Support Worker Highlea Care Ltd Highlea Care Rosslyn House

nationalcaregroup.com; Bishop Auckland; On-site; GBP 26,000; Full time

Job summary

A leading care provider in Bishop Auckland is seeking a Support Worker to assist individuals with personal care, daily tasks, and skill development. This role involves providing compassionate support and fostering independence. The ideal candidate will be reliable and have strong communication skills. A competitive salary of £12.21 per hour along with a £300 joining bonus is offered. Join a rewarding mission to empower individuals while enjoying training and career growth opportunities.

Benefits

£300 Welcome Bonus

Paid ongoing training

Career development pathways

Diversity and inclusion workplace

Refer-a-Friend rewards

Flexible financial support

Qualifications

• Kind and compassionate attitude towards individuals in care.
• Motivation to support others in achieving their goals.
• Good listening and communication skills are essential.

Responsibilities

• Provide personal care and support with daily routines.
• Assist in planning and participating in activities.
• Encourage independence and celebrate milestones.

Skills

Caring attitude

Great communication skills

Dependability

Job description

Ref: ncg/TP/10106305/7318

SUPPORT WORKER

Salary: £12.21 per hour (25,396.80 per annum)

Working Hours: 30-40 hours per week

Highlea Care Limited

£300 Joining Bonus!

About National Care Group

National Care Group is one of the UK’s leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autism and complex needs. Its mission is to empower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community.

We won Specialist Care Provider of the Year 2025 in the large group category at the National Care Awards!

Highlea Care Limited is part of National Care Group. Highlea Care is a well-established and trusted provider of supported living and outreach services for adults with learning disabilities, autism, mental health needs, and other complex support requirements.

At the heart of everything we do is a person-centred approach — we work closely with each individual to understand their goals, build on their strengths, and help them live confident, independent, and fulfilling lives.

Why choose National Care Group?

At National Care Group, you’re not just joining a job— you’re joining a mission: to empower people to live their best lives, with dignity, independence, and support every step of the way.

What’s in it for you?

• £300 Welcome Bonus – our way of saying thank you for joining
• Paid, ongoing training with recognised qualifications
• Clear career development pathways – we promote from within
• A workplace that embraces diversity and inclusion
• Refer-a-Friend rewards – get rewarded for bringing great people into our team
• Flexible financial support – with instant access to earned pay via Stream

The Support Worker Role:

As a Support Worker, you’ll play a key role in the lives of those you support. You’ll help people build confidence, develop skills, and live fulfilling, independent lives. Every day is an opportunity to make a positive impact.

You will:

• Provide personal care and supporting with eating, medication, and routine
• Help plan and participate in fun activities, trips, and community events
• Encourage independence and celebrating every milestone
• Assist with daily tasks like cooking, cleaning, and errands
• Build positive, trusting relationships through listening and open communication
• Support individuals to plan and achieve their personal goals and ambition

About you:

If you’re kind, dependable, and ready to make a lasting difference in someone’s life, we’d love to hear from you.

• A caring, compassionate attitude
• Motivation to support others in reaching their goals
• Great listening and communication skills
• Previous experience in care is welcome but not essential — we’ll give you all the training and support you need to thrive.

Curious but not quite ready to apply?

No problem — feel free to reach out and have a quick chat with our team! We’re happy to answer questions or give you a better sense of the role before you hit “submit.” Just drop us a message at [e-mail]

We invite you to apply even if you don’t meet all requirements!

At National Care Group, we are dedicated to building a diverse, inclusive and authentic organisation. So, if you’re ready to embark on a journey where your potential outweighs your current skill set, we encourage you to apply. You might have the right values and attitude we are looking for!