Support Worker

Community Integrated Care; Sunderland; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading social care charity in Sunderland is looking for dedicated support workers to assist individuals with varying care needs. The role involves providing personal care, engaging with clients socially, and working flexible shifts. Ideal candidates align with company values such as respect and empathy. With no experience required, we welcome diverse backgrounds. Competitive pay of £12.62 per hour and various benefits, including training and professional development opportunities, are offered.

Benefits

28 Days annual leave

Pension Scheme

Flexible Working Hours

Shopping Discounts Scheme

Financial Hardship Fund

Qualifications

• No previous experience required, values-oriented recruitment.
• Strong work ethic and ability to handle challenges effectively.

Responsibilities

• Support individuals with varying needs in their daily activities.
• Help with mobility, medication and personal care tasks.
• Engage clients in social events to enhance their quality of life.

Skills

Patience

Empathy

Compassion

Reliability

Determination

Problem solving

Resilience

Job description

What makes Community Integrated Care a great place to work:

Community Integrated Care is one of the UK's largest health and social care charities. We work hard to enrich the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.

Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of ‘Your Life, Your Choice’ and our strategy ‘Best Lives Possible’.

We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards!

We are also focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us.

Benefits & USP’s:

• £12.62 per Hour
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all its profits right back into the people we support, our workforce and our local communities
• Managed by supportive leaders
• 28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro‑rata basis)
• Pension Scheme
• No uniform – we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS / PVG
• We are based in one location, so no need to be a car driver
• Guaranteed & Contracted Hours
• Spend your whole shift with the person you support, making the biggest impact on their lives
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Who you’ll be supporting & more about the role:

• We are all different in lots of ways and have different likes and hobbies, our age range is from 33 to 34 years
• We have a range of different mobile needs in our home, one of us needs support using a walking frame. Two of us need some physical assistance to get around when we are in the community. We have different challenges in our lives which include autism, learning disabilities and mental health.
• We have a strong team of support workers who are all fully trained and familiar with supporting us. Some of the training they have includes administering medication, moving and positioning and first aid.
• We are proud to be able to help our community and some of us have volunteer work we love to do including working in a charity shop.
• There are always at least 2/3 colleagues on shift.
• We like our staff to work mornings and evenings with a mixture of shifts from 9 am to 9 pm, sometimes we may need our support workers to stay back if we are going out late to the pub, social events, concerts, theatre shows etc. We also have a sleepover that is from 9 pm – 9 am the next day.

We hope this information helps tell you a little about us, and how we can live our Best Lives Possible, with your support.

Your values:

What es sential skills and experience is needed for the role?

If we can recruit people with no experience add:

We know it takes a special person to work in social care and we recognise that not everyone that would be perfect for the role, will have professional experience. This is why we're really passionate about recruiting to individuals’ values and we recruit people from all walks of life; From people with vast experience in a support worker or care assistant role, from people with lived experiences who may have friends or relatives with disabilities or have looked after older relatives, to people with no experience at all.

Naturally it is important too that you share our company values – We Include; We Deliver; We Aspire; We Respect; We Enable – which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support. People’s values are important to use, so we look for people with:

• Patience
• Empathy, compassion and sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination
• A problem solver
• Resilience

If you have read this advert and feel like it’s exactly the role and organisation you’re looking for, please click 'Apply' to take you through to our short application form.

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all – where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.

We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here.

We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact [e-mail]

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.